Education & Research

Dear Planet Support Team,I hope this message finds you well. I previously had a student account with Planet, which allowed me to access and download satellite imagery at 3.5-meter resolution. However, I am currently encountering an issue where it states, "no plans have been set up."As a student, this access has been crucial for my academic research, and I would greatly appreciate your assistance in reactivating my student account. Could you please guide me on how to regain access to my student plan or inform me of any steps I need to take to renew my eligibility?Thank you for your time and support. I look forward to your response.Best regards,Laura Capie

Dear Planet Explorer Team,I am a Planet Explorer user with a student account subscription. However, recently I have encountered a problem where my account is no longer accessible. I would like to know if the service has been discontinued or if it needs to be renewed.If it needs to be renewed, I would like to ask for your help and information on the steps or procedures required to reactivate my account. Additionally, I would like to confirm whether access to imagery is still available for student accounts. If it is, I would appreciate your assistance in restoring my access.Here I attach a screenshot of my accountThank you for your attention and support. I greatly appreciate the prompt response to this issue.Sincerely,Nadri

Hi, For last few months I am trying access the data but a message is shown thereNo Plans have been setupcan some one help me to get a plane.thanks

I try to connect gee and planet but I can't, it already configures Google Earth Engine on planet but I still get an error when I want to load the images in GEE  

I am on an Education and Research plan, but whenever I try to search for images in Planetexplorer, it says there are no results. I have tried multiple different sites and date ranges.Maybe I am misunderstanding something fundamental - but I should have access to data through Planet Explorer - right? Best, Klara  

Hello!I'm presently engaged in data analysis for my master's dissertation, and I'm using PlanetScope imagery for this purpose. Nevertheless, I've become aware that my education and research account has already expired. I'm wondering if it's feasible to apply for an extension of this account?Thank you so much for your help.I'm eagerly anticipating your response.

Hi, I have downloaded RapidEye spectral reflectance image analytic products for 2011, 2013, 2015, 2017, and 2019. No color balancing was applied to create a seamless color because it may alter the original reflectance value. Now, if you look at the attached images from 2013, it looks like there is a binary color difference. Also, there is a square shape in the 2011 images. If I use these images for biomass modeling, will this color difference cause a problem or error? If so, how can it be fixedin QGIS? Any suggestions in this matter are highly appreciated. Thank you.

Hello, I am currently considering my thesis work and would like to explore the topic of data fusion between Planet and Landsat 8 products.Could you please provide any insights, suggestions, or resources that could assist me in approaching this subject? Thank you very much for your help!

Good afternoon,I am currently using PlanetScope imagery for data analysis in my master's dissertation. However, I have noticed that my education and research account has expired. Is it possible to request an extension for my account?Thank you very much for your assistance. I look forward to your response.

I would like to download quarterly basemaps over my area of interest. I would like data from the first available basemap (global_quarterly_2016q1_mosaic) to the last available (global_quarterly_2024q2_mosaic). I noticed that my query returns 714 unique basemaps for the first time period and 205 for the last time period. The area I get is also very different. I plotted the polygons that define the basemaps and in both cases they completly cover my AOI, but at obviously different resolutions. Do the basemaps share a common resolution across all time periods or have they changed at some point? Need to know if there is a bug in my code, or if this is a feature of the data itself.  Thanks!

 Hey guys!I'm preparing a presentation on how planet nanosatellites work and I needed some interactive materials, such as gifs, videos and dynamic diagrams. Can anyone provide it to me. I am very grateful in advance.Contact for shipping: rafael.luis@ufv.br

I have exceeded my download limit for the education and research plan; I am at 194%. Will it reset to 0% next month even though I have exceeded 100% this month?

 I am unable to access Planet Basemaps. Anyone can help me?

How can I find rain precipitation and cloud liquid water content data with a spatial resolution of m2, not km2?Is that possible? 

Hey E&R Community!Are you interested in testing out the Planet Insights Platform?If so..We’ve integrated the capabilities from Sentinel Hub into the Planet Insights Platform and all Planet customers without existing paid access to Sentinel Hub are eligible for 30 days of Sentinel Hub access to get started with the platform. For more information on what’s included in the trial and how to sign up, check out this Support article: Sentinel Hub 30 day Access for Planet Customers

How can I view 3D satellite images in planet explorer? I am new here.

Hello, how do I request certificates for Planet University courses?

Hello geowizars,I have a question. I would like to use monthly or quarterly mosaic data for my analysis and I saw that there are also montly or quarterly NDVI mosaics available. But I do not see how to get them? I tried everything, in QGIS, ArcGIS, Planet Explorer, Planet Orders, etc. Has this to do with my Education and Research Standard (PlanetScope) subscription? Bye, Bart

DearI have a problem. I have an academic account and they guided me that I am eligible for 5,000 km2 of 3m data with Planet's Basic Research Account. I want to create a DEM or DTM file from the Planet Explorer, but I do not know how to do that. I have some questions:Does Planet Explorer be able to create DEM or DTM data? If yes, how could I download it or create a TIF or txt file and download it? My study case is in “Ponzano di Civitella del Tronto” in Italy. Does it cover this area?Thanks for your response,I look forward to hearing from you,Sincerely,Amir Farshadfar

I need a current reference for some general information on the size of the PlanetScope constellation for a scientific article.  Even on the Planet website there are multiple values for the size of the constellation:130+: https://developers.planet.com/docs/data/planetscope/#:~:text=PlanetScope%2C%20operated%20by%20Planet%2C%20is,3%20meters%20per%20pixel%20resolution. updated March 2024. ~200 https://www.planet.com/products/monitoring/180+ https://www.planet.com/products/planet-imagery/ Which would

Hi,I have a “Planet’s Basic Education & Research” account. And since some weeks ago, the daily imagery on Planet Explorer is not loading at full resolution. In fact the resolution displayed in the main map window see to be the same than the thumbnail image on the left bar with available dates. I can still order the image and I can download it in full resolution, but I can not see it at full resolution in the explorer as I used to do.Anyone knows why this happens?Thanks!!

Hello!I joined the Education and Research Program very early. I have always been able to access the basemap full-resolution data and quarterly full-resolution data. However, after I just logged into the system, I found that I could no longer access the full-resolution data. The prompt was "full resolution". Rates require purchase. I would like to know what the current policy is on this area. Is it true that personnel in education and research programs cannot access it? Looking forward to your reply！  

Hello,I’ve been trying to figure out what HTTP request I need to create to get a surface reflectance base map.Here’s the code I’ve created, which can download RGB basemaps. Am I missing a tag or field to get the surface reflectance basemaps?Also I’m on the student/educational API planAlso, I believe I attempted to post this same question last week, but I got something along the lines of “the mods will review your post”, but I don’t think anything ever happened there...# This code is all in a class, but I don't think pasting the entire file is relevantself.ORDERS_API_URL = 'https://api.planet.com/compute/ops/orders/v2'# Order api stuff for basemaps def download_basemap(self, session, request, download_location, file_prefix): #POST request to get data headers = {'content-type': 'application/json'} response = session.post(self.ORDERS_API_URL, data=json.du

I can’t see my account active and have key for education and research program.I get an email in the below. COuld you help me ? Hello Lê,Ticket #------ has been updated. Please see the updates below.Check out our Help Center at https://support.planet.com/hc/en-us! There you will find answers to common questions and issues, FAQs, a community forum, and more!Thank you,Rahul RaoPlanet Technical Support

Once my time in this college is finished, I’ll lose access to my outlook account and henceforth any Planet data or access. Is there any way to continue using this service even when I am no longer using it for educational purposes? If so, could I transfer any saved searches or user data to another address/account?Thanks, Aaron Moore