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Change about my plan

  • 14 February 2023
  • 1 reply
  • 64 views

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Hello,

I would like to know if my plan is currently active.(University account)

I cannot download scenes and single AOI.

Please let me  know  if I must upgrade my plan or if I must submitted another project reserach topics .

Thank you so muche,

Paolo 

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Best answer by idilgumus 14 February 2023, 15:06

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Userlevel 6
Badge +8

Hi @Paolo Di Martino,

Based on the information in this post, support will be able to help you with this question, as your account information is needed. We’ve created a support ticket on your behalf and copied the email that you used in your community account. 

Let us know if you have any further questions. 

Have a nice day! 

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