Change about my plan

Question

Hello,I would like to know if my plan is currently active.(University account)I cannot download scenes and single AOI.Please let me  know  if I must upgrade my plan or if I must submitted another project reserach topics .Thank you so muche,Paolo

idilgumus · Accepted Answer

To others who have the same or similar questions regarding account extensions, please reach out to support by submitting a request at theHelp Center and they will be able to further assist you with your request.

idilgumus · Answer

Hi @Paolo Di Martino,Based on the information in this post, support will be able to help you with this question, as your account information is needed. We’ve created a support ticket on your behalf and copied the email that you used in your community account.Let us know if you have any further questions.Have a nice day!

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