Hello,
I would like to know if my plan is currently active.(University account)
I cannot download scenes and single AOI.
Please let me know if I must upgrade my plan or if I must submitted another project reserach topics .
Thank you so muche,
Paolo
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Hi
Based on the information in this post, support will be able to help you with this question, as your account information is needed. We’ve created a support ticket on your behalf and copied the email that you used in your community account.
Let us know if you have any further questions.
Have a nice day!
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