Hello,
I would like to know if my plan is currently active.(University account)
I cannot download scenes and single AOI.
Please let me know if I must upgrade my plan or if I must submitted another project reserach topics .
Thank you so muche,
Paolo
Solved
Change about my plan
+1Best answer by idilgumus
To others who have the same or similar questions regarding account extensions, please reach out to support by submitting a request at the Help Center and they will be able to further assist you with your request.
+9- Community Manager 🌎
Hi
Based on the information in this post, support will be able to help you with this question, as your account information is needed. We’ve created a support ticket on your behalf and copied the email that you used in your community account.
Let us know if you have any further questions.
Have a nice day!
+9- Community Manager 🌎
- Answer
To others who have the same or similar questions regarding account extensions, please reach out to support by submitting a request at the Help Center and they will be able to further assist you with your request.
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