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Bom dia.A empresa que trabalho tem contrato com a Planet, porém, não consigo acessar as funcionalidades dentro do Arcgis PRO e do QGIS.Podem me ajudar?Obrigado.

Hey guys, I am a simple beekeeper from Romania and I am here to find some spots for heather or calluna vulgaris. I would like to check previous years and by color to identify the spots. Thins easy with canola but this platform is complicated for me. What would be the best way to check this back for the previous years? There are too many options here for me a simple user. Thanks.

Statistical API returns geometryPixelCount: null and empty data on trial account — entitlement questionHi team,I'm on a 30-day trial account (Insights Platform / Sentinel Hub) and running into a consistent issue with the regular Statistical API (/api/v1/statistics), while the Process API works correctly on the same account with the same OAuth credentials.What works: A Process API request for a Sentinel-2 L2A true-color image over a small bounding box in Telangana, India (78.6492, 18.0839, 78.6522, 18.0869) returns a real image successfully.What fails: A Statistical API request for the same bounding box, same collection (sentinel-2-l2a), and a valid recent date range (e.g. 2026-04-01 to 2026-04-30) always returns:json{ "data": [], "status": "OK", "geometryPixelCount": null}I've verified this both via my own backend code and directly through your Requests Builder tool using the identical parameters, evalscript (named outputs ndvi/dataMask per your documented format), interval (P30D),

My account can't access the data. I've selected the "Download" option, but nothing is actually available to download — no button or link appears to save anything.Steps I've taken:Selected the Download option Waited / refreshed the page Still no downloadable file appearsCan someone tell me what I might be missing, or whether this is a permissions issue with my account?

Hi Community, I need help in locating a missing boat which went missing as of yesterday 18th around 2pm BST in the waters between Buka Island and New Ireland, Papua New Guinea.I'm using my phone only and cannot access special features of planet.Please if anyone can assist, I would really appreciate it🙏. Atomu Puaria

Dear Planet Team,My name is [removed by moderator] , and I am reaching out to you with great hope and a sincere request for assistance in an urgent humanitarian situation concerning the disappearance of my loved one, [removed by moderator] , a Ukrainian merchant seafarer. [removed by moderator] went missing on 5 July 2026 while serving aboard the merchant vessel M/V AETOS (IMO 9527960) during its passage through the Mozambique Channel in the Indian Ocean.Since his disappearance, search efforts have involved relevant maritime authorities and rescue coordination services, with support from Ukrainian diplomatic representatives and other organizations. Despite all efforts, there is still no confirmed information regarding his location.I understand that Planet’s satellite imagery is a commercial service. However, considering the exceptional circumstances and humanitarian nature of this case, I kindly ask you to consider providing assistance that could support the ongoing search efforts.We a

ICYMI, there was an email this morning reminding folks about the competition deadline (i.e., 31 Aug.) and also mentioning office hours that are going to be held on Thu. 16 July at 10:00 am CDT.  

I'm currently developing Canopia Agrotech as part of my Master's thesis in Innovation and Entrepreneurship, and I'm exploring the next generation of satellite imagery for precision agriculture.The goal of the project is to monitor individual trees in woody crops (such as olive, almond, and pistachio orchards), detect early signs of stress or disease, and provide actionable insights that help farmers reduce losses and optimize field management.Most current agricultural platforms rely on multispectral imagery (e.g., Sentinel-2), which works well at the parcel level. However, my research is investigating whether combining higher spatial resolution, hyperspectral imagery, and AI could make reliable tree-level monitoring possible from satellite data.I'm curious:Does Planet currently offer hyperspectral imagery, or have plans to integrate it into its commercial products? Have you seen successful applications of hyperspectral satellite data for tree-level health monitoring in agriculture? Wou

We are experiencing a recurring 503 Service Unavailable error across both our SentinelHub WFS and WMS endpoints. The service becomes temporarily unavailable starting at 08:56 am (UTC+08), and this disruption is happening daily at the exact same time.Is anyone facing similar issues everyday?

Hi! I am quite new to the EO space, so apologies if this is a dumb or simple question! I also realize I’m working off an example notebook that is no longer updated, so I understand if this issue cannot be solved. Anyway, I posted this in the eo-learn Github yesterday but figured I’d drop it here as well in case the hivemind could lend me a hand: When I run up to Cell 9 in this notebook, I get the error: “ValueError: During execution of task AddGeopediaFeature: operands could not be broadcast together with shapes (640,779,3) (4,)” I’ve looked through the forums and existing issues/questions but haven’t found one that addresses the differing operands. I also tried the task without the MASK_TIMELESS feature and the Sentinel 2 imagery import worked fine (but obviously that is not the point of the example notebook). The other thing that could be at the root is that the ground truth data I’m using is the EU Tree Cover Geopedia data, while my AOI (the paradise.geojson file) is over northern C

Hello,I purchased a SINGLE Top-up, after 12 hours it is still not available for usage. Do you have this issue after a top up on Processing Units?I am still getting the error “Insufficient processing units or requests available in your account. Upgrade account or acquire additional credits."In the account page, I could see the Top-up is successful but when I make a OGC API request with my instance configured it fails.  

Our latest webinar in the Agile EO series highlighted our breakthrough technology that uses custom tailored generative AI algorithms to enhance near-daily 3 m PlanetScope® imagery into sharp 2 m resolution. Watch the full recording now! Below are questions from the live event and answers from our product experts.  1. Availability, Access, and Platforms Q: Does SuperRes imagery only generate in areas where SkySat images have been acquired? A: SuperRes imagery is available wherever PlanetScope imagery is available. We use SkySat® imagery to train the model, but once the model is running, it bases the output off PlanetScope data. Therefore, a SkySat collection is not required for an area to generate a SuperRes image. Q: How can you access SuperRes?A: PlanetScope SuperRes Scenes are available in the Visual Analysis (VA) tool on Planet Insights Platform or via API directly. Instructions on how to use via API are available in notebook examples. You will need to have a Planet Insights Platfor

On your website you say a subscription will allow you to order data from a catalog. When you pay your subscription fee, and spend a couple of hours going back and forth with support, you discover that your subscription doesn’t include any data, and you have to buy a whole other package with is substantially more to even use it. The user interface on your websites are terrible. More than that, you go to cancel a subscription and the first thing is says is ‘no refunds’, instead of asking what you might do better.Whoever is in charge of turning your data into products needs to completely re-evaluate their approach. I’m a senior software dev and if I can’t figure out what you have after a couple hours, then how would anybody with a less technical skillset approach you. More than that, you have no numbers a person can call aside form a random number from San Francisco that zero people respond to. A lost customer… 

Just for sharing with the community, I’d like to share the conversation had via email. Perhaps it helps someone else. Italics responses are from Grega (thank you) We are currently integrating the Planet Scope subscription generation into our application, and wanted to confirm a few things: What is the best practice for managing these subscriptions to Planet Scope? We would like all our subscriptions to contain historical data from Planet Scope. Does it make sense that every subscription created to default the time range to a “start date” to the earliest possible ingestion of Planet Scope data i.e. some date in 2017? We would recommend that all your subscriptions have same start date, so that you will not have trouble remembering specific cases. Which date you choose will not impact your costs, so you can set any, i.e. 2017-01-01. Choose the one that makes sense. For “TO” date it would probably make sense that you set it to 2023-10-26, when your current PlanetScope subscription expires

Hello,,,I would like to be able to test in my own GSI high rez  imagery on a small parcel too see if it meets my needs,,,,,,,this would be on a ½ mile by ½ mile area. or 160 acres.  Am looking for 3m and finer resolution photos that I can download into my GSI and zone out the weed patches.  Would need current and or very recent imagery.  What would the cost be for a test image of this size?Thanks

Is there a way to configure a proxy host for the sentinelhub-py requests? Currently all requests by the python tools are blocked by our firewall, hence I need to use a proxy to get through, but couldn’t find any mention about proxies in the shub-py documentation.

Hi everyone,I'm already a Planet Exploration subscriber, and I'm hoping someone here can point me in the right direction.My family and I are trying to resolve a land boundary dispute, and we only need one historical PlanetScope image of a very small location.After subscribing, I realized that the imagery we need appears to require one of the much more expensive plans (around $450+), which we honestly didn't expect. We thought the Exploration subscription would be enough, but unfortunately we misunderstood the differences between the plans.We're not looking for continuous monitoring or large datasets—just one image from a specific period that could help settle this issue.The location is:36°07'27.3"N 36°30'31.0"EThe ideal image would be taken between May 30, 2019 and May 30, 2020. During that period, the trees had already been cleared, but the concrete boundary marker was still in place before it was later removed.If anyone has access to this imagery, or knows of a more affordable way to

With devastating earthquakes affecting Venezuela, Planet’s Crisis Response Program has made available select non-commercial data for use by those responding to its impacts.This open dataset can be accessed at Venezuela Earthquakes, 2026-06-24 and is released under a CC-BY-NC 4.0 License.  

Hello everyone,I'm hoping someone here might be able to help us.My family and I are trying to resolve a boundary dispute involving a small piece of land. The land was originally covered with trees. After the trees were cleared, a concrete square was built to mark the property boundary. Some time later, that concrete marker was removed by heavy machinery, and the surrounding area was developed.What we are looking for is a satellite image taken sometime between 30 May 2019 and 30 May 2020. We believe that during this period the trees had already been cleared, but the concrete boundary marker was still visible. That image could help us determine the original boundary.Coordinates:36°07'27.3"N 36°30'31.0"EWe already subscribed to the Exploration plan because we thought it would give us access to the imagery we needed. Unfortunately, after subscribing we discovered that the required historical high-resolution imagery is only available through much more expensive plans, which we honestly didn

Assunto: Solicitação de imagens de satélite para perícia judicial – BR-010, km 460, Palmas-TOOlá, equipe Planet. Sou André Paulo  e estou envolvido em um processo judicial que requer imagens de satélite de alta resolução para fins de perícia técnica.Procuro imagens da BR-010, km 460, em Palmas-TO, capturadas no dia 16/05/2023, entre 10h e 11h. Já tentei contato com o setor técnico e por LinkedIn, mas ainda não obtive retorno.O objetivo é localizar um caminhão envolvido em um acidente e comprovar minha inocência. Gostaria de saber se há algum produto PlanetScope ou SkySat que cubra essa área e período, ou se podem indicar o canal adequado para aquisição ou solicitação de acesso. Qualquer informação sobre imagens de satélite de alta resolução no periodo indicado seria de grande ajuda.Agradeço desde já pela atenção e qualquer orientação que possa me ajudar nesse processo.Atenciosamente, André Paulo 

Dear,all , i fiund difficlty whem i log in to my account, so when i browse from page to another page , i need to use new code to log in