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Request for Extension of my Education and Research account

  • March 14, 2024
  • 2 replies
  • 597 views

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Hello,

I am currently using PlanetScope imagery for my master's thesis data analysis. However, I've noticed that my Education and Research Account has expired. Is it possible to request an extension for my account? Additionally, I require a larger amount of data at the moment. Would it be possible to increase the monthly download limit for my account?

Thank you very much for your assistance. I look forward to your response.

Best answer by idilgumus

To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.

2 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • March 14, 2024

Hi @Xianchao ,

Based on the information in this post, we believe support will be able to help you with this, due to the nature of the question being account related. We have created a support ticket on your behalf and have copied the email you have used in your Community account. 

 


idilgumus
Community Manager 🌎
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  • Community Manager 🌎
  • Answer
  • February 7, 2025

To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.