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Dear Sir/Madam,

I am currently utilizing PlanetScope imagery for the data analysis of my scientific research project. Nevertheless, I have noticed that the expiration date of my Education and Research Account has passed. I would like to inquire whether it is possible to apply for an extension of the account validity period. Moreover, at present, I am in great need of a substantial amount of data. Hence, I wonder if it would be feasible to increase the monthly download limit of my account. Thank you very much for your kind assistance.

I am looking forward to your reply.

Hi @Shubin Zhou 

Based on the information in this post, we believe support will be able to help you with this as your account details are needed. We have created a support ticket on your behalf and have copied the email you have used in your Community account. 

Best! 


To others who have account questions (activation, quota, extensions, etc.) please reach out to support by emailing support@planet.com as private account related information will need to be provided.


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