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Request for Extension of my Education and Research account

  • November 9, 2024
  • 2 replies
  • 574 views

Shubin Zhou
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Dear Sir/Madam,

I am currently utilizing PlanetScope imagery for the data analysis of my scientific research project. Nevertheless, I have noticed that the expiration date of my Education and Research Account has passed. I would like to inquire whether it is possible to apply for an extension of the account validity period. Moreover, at present, I am in great need of a substantial amount of data. Hence, I wonder if it would be feasible to increase the monthly download limit of my account. Thank you very much for your kind assistance.

I am looking forward to your reply.

Best answer by elyhienrich

To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.

2 replies

idilgumus
Community Manager 🌎
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  • Community Manager 🌎
  • November 11, 2024

Hi @Shubin Zhou 

Based on the information in this post, we believe support will be able to help you with this as your account details are needed. We have created a support ticket on your behalf and have copied the email you have used in your Community account. 

Best! 


elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Answer
  • March 6, 2025

To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.