Hello,
My account is applying for the E&R program for the second time, and the page comes up with "Authentication Redirect One moment please" and the program won't load and the planet explorer won't work.
How can I solve this problem?
Can you help me with that?
Best regards,
Xiaohan
Hi
Based on the information in this post, we believe support will be able to help you with this. We have created a support ticket on your behalf and have copied the email you have used in your Community account.
Let us know if you have any other questions.
Best!
To others who have the same or similar questions:
If you receive any type of account related error message or communication please reach out to support by emailing support@planet.com as private information will need to be provided in order to investigate.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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