私は Planet の教育研究プランに参加しており、Planet Explorer を使用しています。
いつも Labs Snapshot 機能を使用して Planet Explorer から衛星画像をダウンロードしているのですが、今日、ダウンロードに付属するロゴと情報が突然消えてしまいました。
ダウンロード処理中に取得した画像からは、ロゴや情報も失われます。
これを表示するにはどうすればよいですか?
すでに再起動と再ログインを試しました。
(画像下の情報)
Solved
Is there any way to resolve this bug?
+1Best answer by idilgumus
To anyone else who experienced this error: it was reported to our Explorer team and they have implemented a fix for the issue with the snapshot watermarks. Thank you for helping us identify this
+15- Community Manager 🌎
- 491 posts replied to
Hi
If I am understanding correctly imagery is getting lost when you download it?
I’m sorry to hear that happened, due to needing account information to help you further. I have opened a support ticket on your behalf and copied your Planet Community account email.
1 person likes this
+1To be precise, the watermark disappears after downloading with the snapshot feature.
Thanks for connecting me with the help center. They are working on a solution now.
1 person likes this
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