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503 error for Sentinel Hub and Copernicus

We are experiencing persistent 503 Service Unavailable errors when calling the Sentinel Hub Catalog and Process APIs. The issue has lasted for more than 24 hours, which makes me concerned that this is not a transient load spike. Our setup: Endpoint: https://services.sentinel-hub.com APIs: Catalog (/api/v1/catalog/search) and Process (/api/v1/process) Authentication: OAuth client credentials (working correctly, token is obtained) Script retries requests with exponential back-off, but 503s continue consistently. Could you please confirm if there is an ongoing outage or maintenance affecting these APIs? If not, we would appreciate guidance on any configuration or endpoint changes we should make

392

6 days ago

raki‎‎ 🌱

Visualization APIs

Images for the location used for NDVI and Clear image of the location

Dear Team, My usecase demands the satelite picture used for my analysis. I am using it for very basis purposes. 1. Vegitation index 2. Construction indexI would like to see the images. I am using Sentenial-hub API. can some one guide me how to get the exact images for that particular period.Note: results are good NDVI -VegitationNDBI - Built up areaNDWI - moisture I only need to have the images used for the analysis. one clear image of the location.Guide me how to get those?

291

6 days ago

pixels sideways‎‎ 🌱

Add Sat Comm (Starlink like) tech to Dove SatsNew

When I read about Aparheid Clyde turning off Ukraine’s access to Starlink to favor Russia in a critical moment. I was livid. How can one @%#$#^$ person have that much power and abuse it on a whim or a for $$$ at the expense expense of lives?After learning about Planet Labs via the HBO Documentary “Wlld Wild Space,” I wondered if it would be possible to upgrade Dove sats to have Starlink type sat comm capabilities that would be in the hands of an altruistic company that would not abuse their power and could easily rival and surpass Starlink especially if cost to create was less and could be made available to everyone on earth for low or no cost. Coupled with your image tech having instant access to sat comms would be life saving in natural disasters, conflicts, people stranded in remote locations and the potential to enhance and foster communication to unite people rather than divide. Have no clue if this is at all doable but the idea of marrying your amazing image tech with Sat Comms

220

9 days ago

pixels sideways‎‎ 🌱

Uncategorized

Wild Wild Space Documentary and Obvious Need To Be Filled

HiI just watched the excellent Wild Wild Space Documentary and as a non rocket nerd (I am a huge VR nerd) I was unaware of all three companies featured. I am familiar wih Space X and it’s evil overlord, Blue Origin and it’s celebrity chasing dweeb and a bare blip of Virgin, and of course growing up with NASA - my high school year book cover featured a holographic pic of the moon landing as my hometown built one of the space capsules. I have always been proud of humanity’s ventures into space and the tech it has spawned that has benefited and enriched our lives. I truly thought we be living like the Jetsons by year 2000 and not prepping for the Y2K apocalypse. But some things have evolved quite fast and furious as noted in the film.The insane privatization of low earth orbit space has sky rocketed (pun intended, sue me) and the race to send thousands more sats up there is concerning, to say he least, and rather horrifying as the competition for dominance / supremacy surges and sats

240

9 days ago

elyhienrichCommunity Manager 🌎

Community Blasts

New Planet University course: Introduction to Tanager

Check out the new Introduction to Tanager course on Planet University! This course will introduce you to Tanager and what hyperspectral data is, to familiarize you with the terminology, tools, specifications, and settings you need to know.

170

10 days ago

Community TeamPlaneteer 🌎

Improve Error Messaging when wrong aws_region is inputted in the request- Batch Statistical APIDelivered

If for example the bucket region is being specified as per Google cloud's nomenclature (eg: us-west2 as compared to AWS' us-west2), the error message returned is as below: 500 Server Error: Internal Server Error for url: https://services.sentinel-hub.com/api/v1/statistics/batchServer response: "{"status": 500, "reason": "Internal Server Error", "message": "Something went wrong. Incident id: null", "code": "COMMON_EXCEPTION"}"Issue here has to do with Error messaging and how it could more accurately help identify the issue rather than a simple internal server error.

1613

12 days ago

jjennewein‎‎ 🌱

Medium Resolution

Intermittent striping observed in Super Dove imagery

Hello, I’ve been working with Dove and Super Dove time series to explore in-season variable rate nitrogen adjustments with private sector stakeholders, where NDVI and other indices are key metrics to characterize in-field variability. In some of the scenes (such as the one shared above) I’ve noticed a visual striping pattern, and I am wondering if there is a way to adjust for this, or to know which satellites may be prone to this to avoid them in our analyses. We will eventually be using imagery over large areas and won’t be able to evaluate each scene visually, so an automated way to 1) adjust for the striping, or 2) know which scenes have them to remove from our time series would be quite valuable. Thank you!- Jyoti Jennewein, USDA-ARS

873

13 days ago

Community TeamPlaneteer 🌎

Tasking Dashboard- add a new column "coordinates"New

Tasking Dashboard does not have a column “coordinates/Lat-long” hence it is difficult to link order/scene-id with coordinates once an order is fulfilled. Having a column of coordinates/Lat-long will help the customer to connect/link the scene id/orders while extracting the report from Tasking dashboard, Tasking dashboard shows Lat-long under geometry in info tab. We request here to add this info in a column at Tasking Dashboard's report so ask is while extracting the report from tasking dashboard, a column/field needs to have coordinates(x, y value) of the order.

320

18 days ago

sasha.nasonova‎‎ 🌱

Uncategorized

Is it possible to view a WMTS layer in Google Earth

Hi all,Some of our field staff would like to be able to view the SPOT mosaic which is served up as WMTS layer in Google Earth, either desktop or online. Is there a way to do that?Thanks!SN

988

18 days ago

Muhammad_Fawad‎‎ 🌱

Education & Research

Tanager Hyperspectral Satellite – Data Access and Overpass Schedule

Hello Planet Labs Community,I’m a graduate researcher working on a hyperspectral remote sensing project, and I’ve noticed that there doesn’t seem to be access to Tanager hyperspectral data through the Planet Explorer platform. I’d appreciate clarification on: Whether Tanager data is currently available for research use How to access it (if available) Where to find overpass or acquisition schedules for this satellite Any guidance or resources would be greatly appreciated.Thank you!Muhammad

1252

21 days ago

hariseldon‎‎ 🌱

Data Access and Management APIs

503 error for Sentinel Hub and Copernicus

392

6 days ago

raki‎‎ 🌱

Visualization APIs

Images for the location used for NDVI and Clear image of the location

291

6 days ago

Luis Ángel Aguilar‎‎ 🌱

Tropical Basemaps

Best workflow for inspecting 14,000 plots (Costa Rica, 4 dates) with 5 interpreters in QGIS/Collect Earth — tile streaming or Visual Quad download?

Hi everyone,Project snapshot AOI: Costa Rica (~51,000 km²) Plots: 14,000 (1 ha each) Dates to inspect: Jan-2021, Jan-2022, Jan-2023, Jan-2024 Tools: Collect Earth Desktop + QGIS Team: 5 interpreters working in parallel Current plan: Insights Platform – Basic (70 k PU/month, 500 PU/min) Issue With Visual-tile streaming (1 PU/tile) we exhausted the quota in a week. Usage dashboard has shown 0 PU and only 9 requests for several days (possible burst-triggered block). We need to restart work and pick a workflow that won’t hit the limit again. Options I’m considering Stay with streaming but upgrade temporarily (Enterprise S or L) and add a caching proxy. Download all Visual Quads (Basemap Global) and serve them via MapProxy/GeoServer; work offline. Use NICFI quads (1,500 PU/quad) only in forest zones and Basemap Global elsewhere. Push quads to GEE and let interpreters view via Earth Engine. Key questions What workflow do others use when multiple analysts review large visu

1992

1 month ago

Mary‎‎ 🌱

Account Management

Not getting satellite imagery

I am a subscriber to Tropical Forest Observatory. Over the past few days i have been unable to access the monthly satellite imagery. Can anyone advise on why this is happening?

821

1 month ago

sidharrthsingh25‎‎ 🌱

Uncategorized

Priority Custom Parameter in WcsRequest

Hi,I am trying to use the PRIORITY custom parameter in WCSRequest as referenced here. Whenever i run the code to use it, i get the following error : TypeError: __init__() got an unexpected keyword argument 'priority'. How do i make this work?Thanks,Sidharrth

621

1 month ago

Ayush Sharma‎‎ 🌱

High Resolution

Pixel SR value Conversion to index values in SkySat

Hello All, I am using the SkySat images with with 4 bands and wants to convert the SR pixel values to the index. So wondering what raster calculator constant I should use to get the final values from 0-1 for each pixel. Best, Ayush

Denisa‎‎ 🌱

Hello everyone, as I am downloading scenes for analysis of area I study in my diploma thesis, there has started to occure an error “There was an issue fetching data for AWS_LTML2” when I click on Search button. I need to download data from Landsat 4-5 TM, until now it worked perfectly fine. Could anyone please help me with this issue? Thanks

5393

11 months ago

cholmesPlaneteer 🌎

Analysis APIs

Unable to install byoc-tool

I’m trying to get started with the byoc-tool, but seem unable to to even get it built. I’m on OS/X (13.6.6) with apple silicon, and just installed docker and java. Docker version is 26.1.3, build b72abbb6f0. And I get: % docker build --tag byoctool .[+] Building 169.5s (9/12) docker:desktop-linux => [internal] load build definition from Dockerfile 0.0s => => transferring dockerfile: 413B 0.0s => [internal] load .dockerignore

6931

1 year ago

jsv90‎‎ 🌱

Uncategorized

Issues overlaying osmdata over Planet data

Hi,I am finding difficulties in overlaying osmdata over Planet data. Though we reproject them in the same CRS, they don’t seem to overlay perfectly. Has anyone faced the same issue or would anyone please help us in this regard? Thanks.

13242

1 year ago

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