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3,279 Topics
10,257 Replies
4,270 Members

Getting started

Welcome to the Planet Community

Welcome to our new Planet community! We’re super happy to have you here! Click on this post for all the info on how to get started. Please note that a...

Forum|Forum|4 years ago

18060

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Categories

Aslam‎‎ 🌱

Account Management

AUM Over Usage

Hello Community!We accidently ran into an AUM overage by downloading full scene tiles (~25×25 km) instead of our intended clipped AOIs. Has anyone had their quota restored after an accidental unclipped order? Any escalation advice appreciated. Ticket

Dewan Rebek‎‎ 🌱

Hi Planet Support, my Education & Research application was approved, but the activation link expired before I could complete the process. My account ( [removed by moderator] ) is registered, but no active subscription/quota appears in my dashboar

462

2 days ago

SaifUllah‎‎ 🌱

Education & Research

Account can't access data — "Download" is selected but no download option appears

My account can't access the data. I've selected the "Download" option, but nothing is actually available to download — no button or link appears to save anything.Steps I've taken:Selected the Download option Waited / refreshed the page Still no downl

1932

4 days ago

Atomu16‎‎ 🌱

Uncategorized

ASSISTANCE IN LOCATING BOAT ADRIFT BUKA ISLAND

Hi Community, I need help in locating a missing boat which went missing as of yesterday 18th around 2pm BST in the waters between Buka Island and New Ireland, Papua New Guinea.I'm using my phone only and cannot access special features of planet.Pleas

1341

6 days ago

Yuliia‎‎ 🌱

Uncategorized

Urgent humanitarian request: satellite imagery assistance for missing seafarer search in Seychelles / Mozambique Channel

Dear Planet Team,My name is [removed by moderator] , and I am reaching out to you with great hope and a sincere request for assistance in an urgent humanitarian situation concerning the disappearance of my loved one, [removed by moderator] , a Ukrain

emaia77‎‎ 🌱

Bom dia.A empresa que trabalho tem contrato com a Planet, porém, não consigo acessar as funcionalidades dentro do Arcgis PRO e do QGIS.Podem me ajudar?Obrigado.

941

8 days ago

Maki‎‎ 🌱

Access Data

Question for my research

Hey guys, I am a simple beekeeper from Romania and I am here to find some spots for heather or calluna vulgaris. I would like to check previous years and by color to identify the spots. Thins easy with canola but this platform is complicated for me.

1111

8 days ago

RAMAVADDI‎‎ 🌱

Uncategorized

Statistical API returns geometryPixelCount: null and empty data on trial account — entitlement question

Statistical API returns geometryPixelCount: null and empty data on trial account — entitlement questionHi team,I'm on a 30-day trial account (Insights Platform / Sentinel Hub) and running into a consistent issue with the regular Statistical API (/api

1621

10 days ago

Emil Cherrington‎‎ 🪴

Tanager Open Data Competition

ICYMI - ODC office hours on 16th July

ICYMI, there was an email this morning reminding folks about the competition deadline (i.e., 31 Aug.) and also mentioning office hours that are going to be held on Thu. 16 July at 10:00 am CDT.

4832

15 days ago

Mario WWW‎‎ 🌱

A Question for the Community: Is Tree-Level Monitoring from Space Possible?New

I'm currently developing Canopia Agrotech as part of my Master's thesis in Innovation and Entrepreneurship, and I'm exploring the next generation of satellite imagery for precision agriculture.The goal of the project is to monitor individual trees in

0

2291

17 days ago

sentineluser2726‎‎ 🌱

Uncategorized

Recurring 503 Service Unavailable on WFS and WMS Endpoints at 08:56 am (UTC+08)

We are experiencing a recurring 503 Service Unavailable error across both our SentinelHub WFS and WMS endpoints. The service becomes temporarily unavailable starting at 08:56 am (UTC+08), and this disruption is happening daily at the exact same time.

2841

23 days ago

Emil Cherrington‎‎ 🪴

Tanager Open Data Competition

Recommendations for workflows for opening Tanager HDF5 data?

Hi folks,Do you have any recommendations regarding workflows [that work] for easily opening + reading the Tanager HDF5 data you have provided via: https://www.planet.com/data/stac/browser/tanager-core-imagery/catalog.json? I have managed to open some

pneelima089‎‎ 🌱

Need Guidance for Geo-Analysis Workflow and Errors on Planet

Hi team, I'm Neelima, an undergraduate student. I’ve been trying to perform some geo-analysis for my area to calculate vegetation and soil index, but I’m facing difficulties at almost every step and keep running into different errors. Even after goin

camilopezbarra‎‎ 🌱

E&R Basic account approved but no download permissions on assets

Hello Planet team,I was recently approved for the Education & Research Basic program. My API key works and I can search the catalog successfully - quick-search returns 250+ PSScene results for my AOI.However, I have no download permissions:- The

25395

4 months ago

ladapo52‎‎ 🌱

Visualization APIs

Troubleshooting API handshake timeouts and tile rendering lag on mobile environments?

Hi everyone,I’ve been working on a project that pulls high-frequency satellite imagery into a mobile dashboard for field monitoring, but I’ve hit a bit of a bottleneck with the integration. Lately, whenever I try to trigger a sequence of automated ti

9420

4 months ago

husgud88‎‎ 🌱

Access Data

I can't create an order becuse the(+) butten un active.

Dear all.I’m new here in planet platform. I made subscribe for basic plan , but while i want to make order in my intersted area the (+) button un activate.

12932

4 months ago

Ayush Sharma‎‎ 🌱

High Resolution

Pixel SR value Conversion to index values in SkySat

Hello All, I am using the SkySat images with with 4 bands and wants to convert the SR pixel values to the index. So wondering what raster calculator constant I should use to get the final values from 0-1 for each pixel. Best, Ayush

24391

1 year ago

cholmesPlaneteer 🌎

Analysis APIs

Unable to install byoc-tool

I’m trying to get started with the byoc-tool, but seem unable to to even get it built. I’m on OS/X (13.6.6) with apple silicon, and just installed docker and java. Docker version is 26.1.3, build b72abbb6f0. And I get: % docker build --tag byoctool

jsv90‎‎ 🌱

Issues overlaying osmdata over Planet data

Hi,I am finding difficulties in overlaying osmdata over Planet data. Though we reproject them in the same CRS, they don’t seem to overlay perfectly. Has anyone faced the same issue or would anyone please help us in this regard? Thanks.

28032

2 years ago