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3,290 Topics
10,272 Replies
4,392 Members

Getting started

Welcome to the Planet Community

Welcome to our new Planet community! We’re super happy to have you here! Click on this post for all the info on how to get started. Please note that a...

Forum|Forum|4 years ago

19840

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husgud88‎‎ 🌱

Access Data

I can't create an order becuse the(+) butten un active.

Dear all.I’m new here in planet platform. I made subscribe for basic plan , but while i want to make order in my intersted area the (+) button un activate.

16484

10 hours ago

chastac471

Account Management

Request for Extension/Renewal of Education and Research Basic Plan (Plan ID: 769192)

Dear Planet Support / Education Team, I am writing to request a renewal/extension of my Education and Research Basic access, which reached its end date on September 6, 2026.Here are my account details:- Plan Name: Education and Research Basic- Plan I

371

1 day ago

Mark D‎‎ 🌱

Access Data

Can't seem to clip to AOI when ordering data

Hi all,I’m not sure if this is an access issue or user error on my behalf, but I can’t seem to find the clip to AOI tool in the final stage before ordering data.I followed this guide, but I can’t seem to be missing the dropdown in the final step: htt

1121

6 days ago

clou0012‎‎ 🌱

Medium Resolution

Polar Imagery (coastal Antarctica)

Hello - I am curious to know whether there are any future plans to image coastal Antarctica regions with SuperDove satellites this coming austral summer season when the sun elevation is above 10 degrees and other collection criteria are satisfactory

2381

6 days ago

Emil Cherrington‎‎ 🪴

Tanager Open Data Competition

Extension for Tanager ODC?

I don’t guess that Planet will be granting us an extension to get in our submissions for the Tanager Open Data Competition, eh?

1161

6 days ago

elyhienrichCommunity Manager 🌎

Automated delivery is now self-serve in Tasking Dashboard

You can now choose how your captures are delivered directly in Tasking Dashboard settings. Previously this required a request to Planet support; you can now configure it yourself, and it applies to all your future orders. WhereSettings → new Data tab

1340

12 days ago

fabioselau‎‎ 🌱

Data Access and Management APIs

About trial account + API

Hi, I signed up for the 30-day trial to test a platform I'm developing. Can I retrieve images via the API with this trial account? Can I retrieve them for a test batch I have? In short, can I use the trial account on one of my own batches to retrieve

1100

13 days ago

Trambak Bhattacharya‎‎ 🌱

Access Data

PlanetScope Order Failing to download

Hi,Idk when i am getting to download the images today. I already have a Planet Education Program subscription for 2 years.(specifically tried visual, surface reflectance- ggeotiff or COG), it is loading and mailing that export failed. Nyamukubi-PostF

2161

14 days ago

Мирослав‎‎ 🌱

Uncategorized

Потрібно архівні фото з озера Мост ,Чехія за 04.08.2026 з 17.30 до 17.50

Добрий день. Дуже прошу! Гуманітарна місія.Мій син,19 років, 04.08.26 під час катання на палбордах близько 17,45год зник під час бурі на озері Мост , Чехія. 9 днів його шукали водолази, але припинили пошуки, оскільки не мають точного місця де це стал

2541

20 days ago

heroooo‎‎ 🌱

Education & Research

Best way to order PlanetScope data for many small scattered research sites?

Hi everyone,I use PlanetScope imagery for river-ice research on the Tibetan Plateau. I have many scattered ICESat-2 sites, and each area is usually smaller than 1 km².However, under the E&R Basic plan, each intersecting scene has a minimum charge

3221

22 days ago

husgud88‎‎ 🌱

Access Data

I can't create an order becuse the(+) butten un active.

Dear all.I’m new here in planet platform. I made subscribe for basic plan , but while i want to make order in my intersted area the (+) button un activate.

16484

10 hours ago

Emil Cherrington‎‎ 🪴

Tanager Open Data Competition

Extension for Tanager ODC?

I don’t guess that Planet will be granting us an extension to get in our submissions for the Tanager Open Data Competition, eh?

1161

6 days ago

fabioselau‎‎ 🌱

Data Access and Management APIs

About trial account + API

Hi, I signed up for the 30-day trial to test a platform I'm developing. Can I retrieve images via the API with this trial account? Can I retrieve them for a test batch I have? In short, can I use the trial account on one of my own batches to retrieve

1100

13 days ago

Trambak Bhattacharya‎‎ 🌱

Access Data

PlanetScope Order Failing to download

Hi,Idk when i am getting to download the images today. I already have a Planet Education Program subscription for 2 years.(specifically tried visual, surface reflectance- ggeotiff or COG), it is loading and mailing that export failed. Nyamukubi-PostF

2161

14 days ago

sentineluser2726‎‎ 🌱

Uncategorized

Recurring 503 Service Unavailable on WFS and WMS Endpoints at 08:56 am (UTC+08)

We are experiencing a recurring 503 Service Unavailable error across both our SentinelHub WFS and WMS endpoints. The service becomes temporarily unavailable starting at 08:56 am (UTC+08), and this disruption is happening daily at the exact same time.

6171

2 months ago

Emil Cherrington‎‎ 🪴

Tanager Open Data Competition

Recommendations for workflows for opening Tanager HDF5 data?

Hi folks,Do you have any recommendations regarding workflows [that work] for easily opening + reading the Tanager HDF5 data you have provided via: https://www.planet.com/data/stac/browser/tanager-core-imagery/catalog.json? I have managed to open some

29866

J

3 months ago

pneelima089‎‎ 🌱

Analyze Data

Need Guidance for Geo-Analysis Workflow and Errors on Planet

Hi team, I'm Neelima, an undergraduate student. I’ve been trying to perform some geo-analysis for my area to calculate vegetation and soil index, but I’m facing difficulties at almost every step and keep running into different errors. Even after goin

11161

3 months ago

C

camilopezbarra‎‎ 🌱

Education & Research

E&R Basic account approved but no download permissions on assets

Hello Planet team,I was recently approved for the Education & Research Basic program. My API key works and I can search the catalog successfully - quick-search returns 250+ PSScene results for my AOI.However, I have no download permissions:- The

33565

5 months ago

ladapo52‎‎ 🌱

Visualization APIs

Troubleshooting API handshake timeouts and tile rendering lag on mobile environments?

Hi everyone,I’ve been working on a project that pulls high-frequency satellite imagery into a mobile dashboard for field monitoring, but I’ve hit a bit of a bottleneck with the integration. Lately, whenever I try to trigger a sequence of automated ti

12380

5 months ago

Ayush Sharma‎‎ 🌱

High Resolution

Pixel SR value Conversion to index values in SkySat

Hello All, I am using the SkySat images with with 4 bands and wants to convert the SR pixel values to the index. So wondering what raster calculator constant I should use to get the final values from 0-1 for each pixel. Best, Ayush

29511