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Have not received the account activation email for Planet’s Education and Research (E&R)

  • August 6, 2023
  • 2 replies
  • 788 views

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Hi there,

I received an approval email for E&R program on June 15. But I still haven't receive account activation email.
Can you help me with that?

Best regards,
Leikun

Best answer by idilgumus

To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.

2 replies

idilgumus
Community Manager 🌎
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  • Community Manager 🌎
  • August 14, 2023

Hi @Leikun Yin,

Based on the information in this post, we believe support will be able to help you with this due to you have questions related to your account. We have created a support ticket on your behalf and have copied the email you have used in your Community account. 

Best! 


idilgumus
Community Manager 🌎
Forum|alt.badge.img+9
  • Community Manager 🌎
  • Answer
  • February 7, 2025

To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.