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Data Access Experience

Forum space for accessing Planet data.

8 Topics
17 Replies

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8 Topics

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Haiyan Huang‎‎ 🌱

asked in Data Access Experience

unable to download ordered image

Hi, I’ve submitted an order via the planet explorer and got an email with the download link.However, the download always failed.the zip file has 99 images with a size of ~40GBis it too big to download? If so, if it possible to ask you to divide the big zip file into small ones?PS, I can download these images via api, will I be charged again? best,Haiyan

4572

2 months ago

NNN3‎‎ 🌱

asked in Data Access Experience

Unable to add images to cart on Planet Explorer

Selecting images that can be viewed in Planet Explorer and adding them to the cart is no longer possible. There is no cart icon available. I am a participant in the Education and Research Program. Have I reached my monthly download limit? Last month, I actually went a touch above my limit a little. I also tried to download a past order again to see if the order itself could be placed. However, assets are not configured.

5113

3 months ago

kaustuv‎‎ 🌱

asked in Data Access Experience

Cart not active

I wanted to add order by selecting the scene but the card does not get activated and cannot add scenes for my study site.

1881

8 months ago

Phillip Lanza‎‎ 🌱

asked in Data Access Experience

How do clipped raster downloads affect monthly download quota?

Hello, everyone! I am downloading raster images clipped to a small aoi. It appears that my quota allocation is still counting the entire scene’s coverage area towards my monthly download quota, however. From my calculations, I have downloaded maybe a total of 10km^, but my monthly total is showing more like 2400 km^2. Can someone clarify whether downloading clipped rasters should only count the clipped area or if they count the entire scene from which they are clipped when allocating towards the monthly download. I am downloading using the process of placing an order based upon a list of feature id’s and my clip aoi, then downloading the order once it is completed using the python Planet library (via orders.py’s download methods). Any info will be much appreciated.Thanks!Phillip

4726

8 months ago

Yemenengneer‎‎ 🌱

asked in Data Access Experience

Update basemap

I need the updated basemap for my region in Yemen Shabowa Government because the latest update since more than 9 month around Ataq city Were as the other region is updated

2361

1 year ago

Barbara_Araujo‎‎ 🌱

asked in Data Access Experience

Import file in Planet Explorer: Cannot read properties of null

Hello all,I have a shapefile of my region of interest which I want to import to Planet Explorer. It is a multi-polygon layer which is displayed in QGIS without problems.Upon importing the .shp, I receive the error “Cannot read properties of null (reading 'coordinates')”. If I try importing it along with all its associated extensions (.dbf, .prj, .shx), the error changes to “This is an unsupported projection.”My projection is EPSG:25832 - ETRS89 / UTM zone 32N and I also tried EPSG:4326 - WGS84.How could I solve this?Thank you in advance!

2832

1 year ago

azcuemaite‎‎ 🌱

asked in Data Access Experience

Where is the Clip to AOI Option ?

Hi!I am trying to download a small image and I can’t find the option to clip my AOI so I don’t order the hole scene.Is the option somewhere else? Thank you

3081

2 years ago

tmyeoman

asked in Data Access Experience

Disappearing Planet Orders

Morning folks, Does anyone know if the record of Planet orders disappears after several months under your account? I logged in this morning to review some old orders and they are no longer visible. Thanks!Tanya.

2351

2 years ago

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