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Data Access Experience

Forum space for accessing Planet data.

11 Topics
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11 Topics

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nb345‎‎ 🌱

asked in Data Access Experience

Few subscriptions we recently created dont generate deliverables for more than a week now

How to deal with it when we dont get any answers from the planet lab support team?

3 days ago

JP8819‎‎ 🌱

asked in Data Access Experience

Request for Access to High-Resolution Satellite Imagery

hello I am reaching out to you as part of a project aimed at providing aircraft pilots with accurate maps to guide the fungicide treatment of banana plantation plots.The goal is to obtain regularly updated base maps that clearly distinguish: areas to be treated (presence of banana plants), from those to be excluded (absence of target vegetation). To meet these requirements, we are looking for high-resolution satellite imagery with a weekly update frequency.PlanetScope appears to offer a suitable solution. Could you please confirm whether such imagery is available through your platform? If so, I would appreciate it if you could provide guidance on how to gain access (access conditions, technical specifications, pricing, etc.).Thank you in advance for your response. Please do not hesitate to contact me should you need any further information.Kind regards,jean

471

6 days ago

Jackalope‎‎ 🌱

asked in Data Access Experience

How to go about purchasing single images from planetscope archive

I know this is clearly a sales question so I apologize in advance. But filling out the sales form online to contact sales multiple times has yielded no responses over the last couple months. And I’m at my deadline for this even being a feasible option anymore so here I am. I am looking to purchase imagery for multiple AOI’s around a few hundred km2. I don’t need every image ever created as typically only 0-2 images per year have any value based on cloud coverage and tide heights and within the last 12 months. I’ve previously used a third party platform and paid per km but Planet no longer resells through them. I signed up for the free explorer trial and I can see the images I would like to purchase but the option is greyed out. I signed up for a paid monthlyaccount and the option is still greyed out for purchase. Looking at the pricing for US images I’m at the $30k+ a year plan? Given how few images actually have value for me I just thought I’d get a gut check before going in a differe

572

10 days ago

Haiyan Huang‎‎ 🌱

asked in Data Access Experience

unable to download ordered image

Hi, I’ve submitted an order via the planet explorer and got an email with the download link.However, the download always failed.the zip file has 99 images with a size of ~40GBis it too big to download? If so, if it possible to ask you to divide the big zip file into small ones?PS, I can download these images via api, will I be charged again? best,Haiyan

4962

3 months ago

NNN3‎‎ 🌱

asked in Data Access Experience

Unable to add images to cart on Planet Explorer

Selecting images that can be viewed in Planet Explorer and adding them to the cart is no longer possible. There is no cart icon available. I am a participant in the Education and Research Program. Have I reached my monthly download limit? Last month, I actually went a touch above my limit a little. I also tried to download a past order again to see if the order itself could be placed. However, assets are not configured.

5353

4 months ago

kaustuv‎‎ 🌱

asked in Data Access Experience

Cart not active

I wanted to add order by selecting the scene but the card does not get activated and cannot add scenes for my study site.

2001

8 months ago

Phillip Lanza‎‎ 🌱

asked in Data Access Experience

How do clipped raster downloads affect monthly download quota?

Hello, everyone! I am downloading raster images clipped to a small aoi. It appears that my quota allocation is still counting the entire scene’s coverage area towards my monthly download quota, however. From my calculations, I have downloaded maybe a total of 10km^, but my monthly total is showing more like 2400 km^2. Can someone clarify whether downloading clipped rasters should only count the clipped area or if they count the entire scene from which they are clipped when allocating towards the monthly download. I am downloading using the process of placing an order based upon a list of feature id’s and my clip aoi, then downloading the order once it is completed using the python Planet library (via orders.py’s download methods). Any info will be much appreciated.Thanks!Phillip

5976

9 months ago

Yemenengneer‎‎ 🌱

asked in Data Access Experience

Update basemap

I need the updated basemap for my region in Yemen Shabowa Government because the latest update since more than 9 month around Ataq city Were as the other region is updated

2741

1 year ago

Barbara_Araujo‎‎ 🌱

asked in Data Access Experience

Import file in Planet Explorer: Cannot read properties of null

Hello all,I have a shapefile of my region of interest which I want to import to Planet Explorer. It is a multi-polygon layer which is displayed in QGIS without problems.Upon importing the .shp, I receive the error “Cannot read properties of null (reading 'coordinates')”. If I try importing it along with all its associated extensions (.dbf, .prj, .shx), the error changes to “This is an unsupported projection.”My projection is EPSG:25832 - ETRS89 / UTM zone 32N and I also tried EPSG:4326 - WGS84.How could I solve this?Thank you in advance!

2982

2 years ago

azcuemaite‎‎ 🌱

asked in Data Access Experience

Where is the Clip to AOI Option ?

Hi!I am trying to download a small image and I can’t find the option to clip my AOI so I don’t order the hole scene.Is the option somewhere else? Thank you

3201

2 years ago

tmyeoman

asked in Data Access Experience

Disappearing Planet Orders

Morning folks, Does anyone know if the record of Planet orders disappears after several months under your account? I logged in this morning to review some old orders and they are no longer visible. Thanks!Tanya.

2511

2 years ago

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