+1Selecting images that can be viewed in Planet Explorer and adding them to the cart is no longer possible. There is no cart icon available. I am a participant in the Education and Research Program. Have I reached my monthly download limit? Last month, I actually went a touch above my limit a little.
I also tried to download a past order again to see if the order itself could be placed. However, assets are not configured.
Best answer by idilgumus
To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.
+9Hi
Based on the information in this post, we believe support will be able to help you with this. We have created a support ticket on your behalf and have copied the email you have used in your Community account.
Let us know if you have any other questions.
Best!
+9To others who have account questions (activation, quota, extensions, etc.) please reach out to support by submitting a request at the Help Center as private account related information will need to be provided.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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