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Hello!


We purchased a Planet subscription of 500 ha. but when trying to subscribe lots we are getting the following:


{

  "error": {

    "status": 403,

    "reason": "Forbidden",

    "message": "Forbidden",

    "code": "NOT_ENOUGH_QUOTA",

    "errors": {

      "availableQuota": 1.0,

      "requiredQuota": 1.1448700809607506

    }

  }

}

Even in the Request Builder when we get the Planet Scope quota it says 1 km2.


Are we missing something? Is this an error?


Thanks!

A post was split to a new topic: PlanetScope subscription - missing permissions

It somestimes takes a few hours for the purchase to be fully processed.

We apologise for the delay.

Best,

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