Hello!
We purchased a Planet subscription of 500 ha. but when trying to subscribe lots we are getting the following:
{
"error": {
"status": 403,
"reason": "Forbidden",
"message": "Forbidden",
"code": "NOT_ENOUGH_QUOTA",
"errors": {
"availableQuota": 1.0,
"requiredQuota": 1.1448700809607506
}
}
}
Even in the Request Builder when we get the Planet Scope quota it says 1 km2.
Are we missing something? Is this an error?
Thanks!
A post was split to a new topic: PlanetScope subscription - missing permissions
It somestimes takes a few hours for the purchase to be fully processed.
We apologise for the delay.
Best,
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