Hi James,

you went over the purchased quota and the safety mechanism triggered, to prevent further overage.

In order to continue using the account, you need to cover the overage first, then you will be able to continue using the areas under management.

Sorry for the inconvenience.

Best,

Grega

Hi Grega,

Thank you so much. I will look into that.

It would be great if a safety mechanism prevents overage after the actual limit instead of stopping after placing an order five times to the actual buy, which is quite huge.

Best Regards

James

We know and we have communicated this with Planet already. They are working on the limit, but there is no ETA.

Sorry about that, but in this case it is out of our control.