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When I am confirming the subscription order for my Planet Scope order, two errors appear to me:



  • status code 409

    Request failed with status code 409

    COMMON_EXCEPTION

    Can only confirm subscriptions with status CREATED




  • status code 500



Error confirming subscription

Request failed with status code 500

DATA_PROVIDER_ERROR

Error occurred while accessing Planet

{“providerError”:{“status”:403,“content”:“{"error":{"reason":"Quota issue","details":u"Insufficient quota. Please contact customer support or your Planet contact to resolve the issue."]}}”}}


Also, what’s the time range limit in a certain Planet Scope subscription? and can I have future captures of the same location in the days following my request?


WhatsApp Image 2023-11-06 at 11.05.05 PM

Looking at one of your latest CREATED subscriptions I see it is in a country, which does not belong to the Tier 1 countries. I believe it is in Tier 3 country, so you would need to purchase the plan for that one.

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