Cannot find imagery in Airbus Pleiades

Today I purchased an Airbus Pleiades package, but all the commercial searches I do have no results found. I’ve followed the videos and tutorials, but I must be doing something wrong. I even did searches over major cities, with wide time frames, but still no results found. Any suggestions?

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Hi,

can you post an example API request that returns no data? You can copy it from the “Search request preview” box in the Requests Builder.

I just tried a search with requests builder’s default area of interest (over Rome). No results are returned with the default timeRange (past 30 days), however increasing this to past 2 months finds four results. My request:

{

  "provider": "AIRBUS",

  "bounds": {

    "bbox": b

      12.44693,

      41.870072,

      12.541001,

      41.917096

    ]

  },

  "data": a

    {

      "constellation": "PHR",

      "dataFilter": {

        "timeRange": {

          "from": "2022-04-01T00:00:00Z",

          "to": "2022-06-01T23:59:59Z"

        }

      }

    }

  ]

}