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Am I able to request data?

  • November 18, 2025
  • 2 replies
  • 199 views

spencercathey
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Am I able to order any data under my current 30day free trial? My account seems to say I have some units to be able to download but I can not add anything to be ordered when looking at data.

 

Thanks

Best answer by elyhienrich

Hi ​@spencercathey 

the 30 day trial is just sample data. For more information see this documentation page: Start a Trial Account


 

2 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Answer
  • November 19, 2025

Hi ​@spencercathey 

the 30 day trial is just sample data. For more information see this documentation page: Start a Trial Account


 


ethanmiller880
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During the free trial you can see your units, but most data sets can’t actually be ordered until you’re on a paid plan. That’s why the “add to order” option stays disabled. You can try checking other categories, but it’s usually just a trial limitation.