Service Temporarily Unavailable

Hello,

I am recently getting this error frequently:

  File "/usr/local/lib/python3.12/site-packages/sentinelhub/base.py", line 274, in __next__

    new_features = self._fetch_features()

                   ^^^^^^^^^^^^^^^^^^^^^^

  File "/usr/local/lib/python3.12/site-packages/sentinelhub/api/catalog.py", line 241, in _fetch_features

    results = self.client.get_json_dict(self.url, post_values=payload, use_session=True)

              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/usr/local/lib/python3.12/site-packages/sentinelhub/download/client.py", line 249, in get_json_dict

    response = self.get_json(url, *args, **kwargs)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/usr/local/lib/python3.12/site-packages/sentinelhub/download/client.py", line 239, in get_json

    return self._single_download_decoded(request)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/usr/local/lib/python3.12/site-packages/sentinelhub/download/client.py", line 117, in _single_download_decoded

    response = self._single_download(request)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/usr/local/lib/python3.12/site-packages/sentinelhub/download/client.py", line 130, in _single_download

    response = self._execute_download(request)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/usr/local/lib/python3.12/site-packages/sentinelhub/download/handlers.py", line 79, in new_download_func

    raise DownloadFailedException(message, request_exception=exception) from exception

sentinelhub.exceptions.DownloadFailedException: Failed to download from:

https://services-uswest2.sentinel-hub.com/api/v1/catalog/1.0.0/search

with HTTPError:

503 Server Error: Service Temporarily Unavailable for url: https://services-uswest2.sentinel-hub.com/api/v1/catalog/1.0.0/search

Server response: "503 Service Temporarily Unavailable"

This is the code that I use

us_west_config = SHConfig()

if CLIENT_ID and CLIENT_SECRET:

    us_west_config.sh_client_id = CLIENT_ID

    us_west_config.sh_client_secret = CLIENT_SECRET

us_west_config.sh_base_url = "https://services-uswest2.sentinel-hub.com"



catalog=SentinelHubCatalog(config=us_west_config)

products=catalog.search(

    collection=DataCollection.LANDSAT_OT_L1,

    geometry=sentinelhub.Geometry(rectangle, crs='EPSG:4326'),

    time=(start_date,end_date),  

)



products = list(products)

Am I doing something wrong?

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Hi,

I’ve just tested the API searching the LANDSAT_OT_L1 data collection and this works absolutely fine for me. Can you be more specific on how often you are receiving this error?

Thanks for your reply,

It happened today multiple times between 00:00 AM and 00:05 AM. And it happened before at similar time. I will try running tomorrow to see if the issue still repeats.