Skip to main content

I’m getting this error whenever I try to make a request for a worldview image.
image


I’ve tried to change the product but everyone returns this message when I finish the order. Could someone explain what could be happening ?

Can you please clarify the steps you are making, so that we can try to reproduce them?


I repeated the process and I’m not getting the error anymore.

I was using EO to ask for worldview images of an area delimited by a geojson, I selected the desired product and when I finished the order I received this message above


So I understand it works OK now for you?


Yes, it is.

Thank you


Now, I,’ having a problem ordering Planet images I get the following error when I confirm the order.


image


Here are the order parameters


amostra_1_planet

2022-03-22

Order ID:

e0abab63-90e4-MASKED

Created at:

2022-03-22 18:41:46

Collection ID:

a8a51ff7-a7d9-MASKED

Provider:

PLANET

Size:

0.51km²

Status:

CREATED

All input parameters:


{
"bounds": {
"geometry": {
"type": "Polygon",
"coordinates": "


-51.8337776340881,
-6.6137553917323
],

-51.8313017750114,
-6.62177669750875
],

-51.8262738765789,
-6.6196957108855
],

-51.8296258088673,
-6.61209057609862
],

-51.8337776340881,
-6.6137553917323
]
]
]
},
"properties": {
"crs": "http://www.opengis.net/def/crs/EPSG/0/4326"
}
},
"data": "
{
"itemType": "PSScene4Band",
"productBundle": "analytic_udm2",
"itemIds": "
"20180702_131421_1029"
],
"harmonizeTo": "PS2"
}
],
"provider": "PLANET"
}

Reply