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I’m getting this error whenever I try to make a request for a worldview image.
image


I’ve tried to change the product but everyone returns this message when I finish the order. Could someone explain what could be happening ?

Can you please clarify the steps you are making, so that we can try to reproduce them?

I repeated the process and I’m not getting the error anymore.

I was using EO to ask for worldview images of an area delimited by a geojson, I selected the desired product and when I finished the order I received this message above

So I understand it works OK now for you?

Yes, it is.

Thank you

Now, I,’ having a problem ordering Planet images I get the following error when I confirm the order.


image


Here are the order parameters


amostra_1_planet

2022-03-22

Order ID:

e0abab63-90e4-MASKED

Created at:

2022-03-22 18:41:46

Collection ID:

a8a51ff7-a7d9-MASKED

Provider:

PLANET

Size:

0.51km²

Status:

CREATED

All input parameters:


{

  "bounds": {

    "geometry": {

      "type": "Polygon",

      "coordinates": "

         

           

            -51.8337776340881,

            -6.6137553917323

          ],

           

            -51.8313017750114,

            -6.62177669750875

          ],

           

            -51.8262738765789,

            -6.6196957108855

          ],

           

            -51.8296258088673,

            -6.61209057609862

          ],

           

            -51.8337776340881,

            -6.6137553917323

          ]

        ]

      ]

    },

    "properties": {

      "crs": "http://www.opengis.net/def/crs/EPSG/0/4326"

    }

  },

  "data": "

    {

      "itemType": "PSScene4Band",

      "productBundle": "analytic_udm2",

      "itemIds": "

        "20180702_131421_1029"

      ],

      "harmonizeTo": "PS2"

    }

  ],

  "provider": "PLANET"

}

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