I’m getting this error whenever I try to make a request for a worldview image.
I’ve tried to change the product but everyone returns this message when I finish the order. Could someone explain what could be happening ?
I’m getting this error whenever I try to make a request for a worldview image.
I’ve tried to change the product but everyone returns this message when I finish the order. Could someone explain what could be happening ?
Can you please clarify the steps you are making, so that we can try to reproduce them?
I repeated the process and I’m not getting the error anymore.
I was using EO to ask for worldview images of an area delimited by a geojson, I selected the desired product and when I finished the order I received this message above
So I understand it works OK now for you?
Yes, it is.
Thank you
Now, I,’ having a problem ordering Planet images I get the following error when I confirm the order.
Here are the order parameters
amostra_1_planet
2022-03-22
Order ID:
e0abab63-90e4-MASKED
Created at:
2022-03-22 18:41:46
Collection ID:
a8a51ff7-a7d9-MASKED
Provider:
PLANET
Size:
0.51km²
Status:
CREATED
All input parameters:
{
"bounds": {
"geometry": {
"type": "Polygon",
"coordinates": "
-51.8337776340881,
-6.6137553917323
],
-51.8313017750114,
-6.62177669750875
],
-51.8262738765789,
-6.6196957108855
],
-51.8296258088673,
-6.61209057609862
],
-51.8337776340881,
-6.6137553917323
]
]
]
},
"properties": {
"crs": "http://www.opengis.net/def/crs/EPSG/0/4326"
}
},
"data": "
{
"itemType": "PSScene4Band",
"productBundle": "analytic_udm2",
"itemIds": "
"20180702_131421_1029"
],
"harmonizeTo": "PS2"
}
],
"provider": "PLANET"
}
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.