good morning and greetings to the sentinel team

I clarify in this way an error that happened since March 10 in which we sent your API service,whose answer is from the enpoint is the following:

{

   "error":{

      "status":403,

      "reason":"Forbidden",

      "message":"You are not authorized to perform this action.",

      "code":"COMMON_INSUFFICIENT_PERMISSIONS"

   }

}

scenery

when we create a polygon or square in our app, we send the coordinates to sentinel in order to create a bound inside an instance, for example, we have this instance in our Sentinel Hub platform:

If we click in “Map bounds” we can see the polygons created inside this instance:

In our platform, we call to the instance just to obtain the layers of these bounds and display them in our map, like this:

The problem we have now, is the call we used to do when a new polygon is created in our system to include inside an instance as a new bound in Sentinel Hub is not working.

For example, we have create the blue polygon in our system:

After the polygon is created in our application, we try to send the coordinates to Sentinel Hub. The URL we call first is https://services.sentinel-hub.com/configuration/v1/wms/instances/5352128b-4f9f-4fb4-a370-df68480d10a2

But we got the status 403 and the square is not available in the instance:

So, when we try to get the layers of the bounds includes in the instance, the newer one is not shown, because it doesn’t exist inside de instance:

The data sent in the last call was for example:

{

    "name": "Smartbits",

    "additionalData": {

        "showLogo": false,

        "showWarnings": false,

        "imageQuality": 100,

        "disabled": false

    },

    "areaOfInterest": {

        "type": "MultiPolygon",

        "coordinates": i

             ...],

             ...],

        ],

        "crs": {

            "type": "name",

            "properties": {

                "name": "urn:ogc:def:crs:EPSG::4326"

            }

        }

    }

}

thanks for the progress if you can help me since our application was working normally, unless there was some change in your api service, any documentation about this endpoint

https://services.sentinel-hub.com/configuration/v1/wms/instances

it would be very helpfull, Regards