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Problem with Sentinel Hub

  • 26 April 2024
  • 1 reply
  • 10 views

Hi


When using Sentinel Hub Eo-browser service with Firefox browser, unfortunately, the online map is not loaded or it is slow.

Please check the problem


k

Hey,

I tried to replicate this but couldn’t.


Maybe it’s a problem with the cached data - can you try to clear the cookies and site data for EO Browser? (instructions, if needed)


If that doesn’t help, can you turn off Firefox extensions and try if the problem persists (maybe some extension got an update that is causing problems)?

If the problem persists, can you also try to open it in a private window or in other browser? (EO Browser unfortunately doesn’t work good in Internet Explorer)


Hope this helps solve the issue.

Cheers.

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