Hi
We have attempted to make an order for Planet images but receive RUNNING status on 4 orders for the past few days. Can you help us with this?
number of requests to check: 354
orderStatuses [
{ status: ‘RUNNING’, id: ‘’ },
{ status: ‘RUNNING’, id: ‘’ },
{ status: ‘RUNNING’, id: ‘’ },
{ status: ‘RUNNING’, id: ‘’ }
]
Hi
could you please provide the first chuck of the user id for the account with which you created the orders.
Hi
Thanks for response.
First part of the ID is 2990d1bd.
Thank you for this info.
I think we are in touch with you or one of your colleague via email and we have sent more information about these orders.
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