NOT_ENOUGH_QUOTA when subscribing to Planet data

Hello,

we have a sentinel hub subscription and a Planet (tier 3) package registered through SentinelHub

We have another Planet APIKEY which has more land cover purchased and we want to subscribe to Planet data using that APIKEY, but when we do that we get

‘{“error”:{“status”:403,“reason”:“Forbidden”,“message”:“Forbidden”,“code”:“NOT_ENOUGH_QUOTA”,“errors”:{“availableQuota”:1.0,“requiredQuota”:5.055614932617664}}}’

Is there a way to resolve this please?

Thank you

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Hi Ljudevit,

do send your account’s e-mail and account id to info@sentinel-hub.com, explaining the background of this request and we will try to accommodate it.

Best,

Grega

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