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I’m trying to order a 5 km imagery (I take different locations) and every time I get one answer - DELIVERY_FAILED. What am I doing wrong? I’ve been trying for a month just to get at least a test shot

Hi,

your orders look correct. We have contacted the data provider and will post here once we get their reply.

Is there any answer?

Unfortunately no. We have escalated the issue with them now.

Hi,


the cause of the failure is specific to your orders, so we will reply to you in private with more detail.

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