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Hi!

I’ve got two questions:


  1. I’ve purchased the basic subscription but in the dashboard it still shows that my account is trial, how can I change that?

  2. Is the fact that my account still counts as trial is a reason why I can’t browse and download any commercial data in the EO Browser?

Thanks in advance

HI

it sometimes takes a few hours for the transaction to be fully completed.

Can you check now?

Thanks

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