Getting 403 response for PlanetScope order request

Hello,

I’m trying to make a PlanetScope order request from the SH account, but I got 403 response like:

{“error”:{“status”:403,“reason”:“Forbidden”,“message”:“You do not have sufficient permission for this action. Please contact support.”,“code”:“COMMON_INSUFFICIENT_PERMISSIONS”}}

I have paid Planet account and tried with the Planet APIkey.

I also tried the demonstrational example written in https://docs.sentinel-hub.com/api/latest/api/data-import/examples/#order without APIkey, but the same result in python and postman.

How can I solve the problem?

Best regards

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Hi,

to order PlanetScope data (or any other commercial imagery), you need to purchase a quota for the specific mission. You can do this here:
https://apps.sentinel-hub.com/dashboard/#/account/billing

Have you done this already?
Best,

Hi,

Thank you for the reponse.

No, I have not purchased through Sentinel Hub, but I purchased the quota for Tier 1/2/3 from Planet directly.

In the pricing page (Pricing), it seems planet user can use the data on Sentinel Hub: