Hello,
I’m getting an “invalid or expired account” error when trying to create a collection in AWS US West (Oregon) server.
I tried just for testing to create in AWS EU (Frankfurt) with no problem.
Are you aware of this? What should I do?
Thanks.
Error when trying to create collection
Can you be more specific at which state you get this message?
Are you trying to use the API or doing it via Dashboard?
Ideally provide step-by-step description (but mask IDs for security purposes)
Using dashboard → My collection
- New collection
- Filling the collection name, BYOC type, Buket name
- Selecting AWS US West (Oregon) server from dropdown
- A red popup appears with the text “Invalid or expired account”
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