Hi,

Thanks for reporting the issue, please can you provide the request and the evalscript you are using when trying to download the imagery using Process API.

Thanks

url_request = 'https://services-uswest2.sentinel-hub.com/api/v1/process'

json_request = {'input': {'bounds': {'geometry': {'type': 'Polygon', 'coordinates': [[[475444.0879857147, 2552077.87975374], [475364.8099862737, 2552014.577881032], [475248.4095865676, 2552048.644604085], [475180.464231208, 2552149.2743102866], [475224.575514708, 2552252.9288301677], [475205.9388776846, 2552317.388137715], [475233.6062019761, 2552387.305886715], [475185.35893661634, 2552445.1721413825], [475167.67378467316, 2552403.798984403], [475134.69034434913, 2552401.6396994074], [475097.2736653896, 2552381.9969719704], [475067.71193818847, 2552404.9614584716], [475108.4024056141, 2552422.38463148], [475134.84278617427, 2552493.4112679143], [475094.21424608864, 2552513.073039028], [475121.7883395189, 2552588.4151447318], [475127.38986145495, 2552631.026050509], [475183.4951321102, 2552680.0845490135], [475195.62579055486, 2552707.297099164], [475245.11255570984, 2552718.1746545364], [475280.2098883398, 2552698.4117167867], [475290.05631850386, 2552644.926463672], [475279.0343046774, 2552606.7525265273], [475289.7498509778, 2552459.2799898186], [475317.1248144328, 2552414.400588488], [475320.2907909555, 2552346.7565611256], [475377.379267324, 2552308.359728775], [475432.25285113184, 2552230.778321068], [475486.02662764635, 2552231.7971887933], [475444.0879857147, 2552077.87975374]]]}, 'properties': {'crs': 'http://www.opengis.net/def/crs/EPSG/0/32646'}}, 'data': [{'type': 'landsat-ot-l2', 'dataFilter': {'timeRange': {'from': '2021-04-27T00:00:00Z', 'to': '2021-04-28T00:00:00Z'}}}]}, 'output': {'resx': 30, 'resy': 30, 'responses': [{'identifier': 'default', 'format': {'type': 'image/tiff'}}]}, 'evalscript': '\n //VERSION=3\n function setup() {\n return {\n input: ["B01","B02","B03","B04","B05","B06","B07","B10","BQA"],\n output: \n {bands:9,sampleType: "UINT16"} \n }\n }\n\n function evaluatePixel(sample) {\n\n return [sample.B01*10000,sample.B02*10000,sample.B03*10000,sample.B04*10000,\n sample.B05*10000,sample.B06*10000,sample.B07*10000,sample.B10,sample.BQA];\n }\n '}

response = oauth.request("POST", url_request, headers=headers_request, json=json_request)

The same request and evalscript work fine with other dates.

Thanks for the information, it appears that there is an issue with B10 for Landsat 8 for this particular acquisition. We will look into fixing this, and will inform you when we have found a solution.