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Dear Sentinel Hub support team!


I am struggling with changing both the password and the email to which my account is connected. I receive the emails to reset the password and I do it, but then I canĀ“t login with the new password and I can still login with the old one. What should I do?


All the best,

Dear User,


Please email us at info@sentinel-hub.com with a request to change your email address associated with your Sentinel Hub account. In the email please specify:


We will change the email address for you. After that you should be able to change the password as well.


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