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BYOC tool not working on Req Builder

  • April 26, 2024
  • 1 reply
  • 110 views

Hi,
Hope you are well.
I am trying to download Planet images on the request builder. Once I click on “Send request”, the usual ''Loading" icon appears for one second, then it goes away with no erros sign and no result.

I was using the tool with similar filters yesterday and it was ok.
Could you help me? What could be the mistake?

Thank you.

1 reply

  • 4852 posts replied to
  • April 26, 2024

Hi,

The problem has been fix (if when trying it’s still not fixed, try a hard refresh using ctrl+F5).

Thanks for reporting,