Skip to main content

Hi people, please help.

I bought an individual, non-commercial use subscription (16.39e), and after that, I’ve opened the account at Sinergise/Sentinal login screen.

I don’t see that type of the subscription on my Config. Utility. I’ve tried to click on “trial” and now I have just Account type: trial.

How to resolve this issue? How can I link my purchase with my newly created account? Will the bought subscription type be activated automatically AFTER a finish my “trial” subscription period?

Should I contact Sentinel support or something?

Thanks in advance.

Hi,
Thank you for your contribution to further development of Sentinel Hub. We have linked your payment to already existing account and configured it accordingly.

Kind regards


Already solved.

Thanks:)


Reply