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Question

AWS_LTML2

  • September 10, 2024
  • 3 replies
  • 305 views

Denisa
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Hello everyone, 
as I am downloading scenes for analysis of area I study in my diploma thesis, there has started to occure an error “There was an issue fetching data for AWS_LTML2” when I click on Search button. 
I need to download data from Landsat 4-5 TM, until now it worked perfectly fine. Could anyone please help me with this issue? Thanks

 

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • September 11, 2024

Hi @Denisa,

We were unable to produce the error you received. If this error is persisting, can you please provide the exact query parameters? 

Thanks! 


KBandeira
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  • ‎‎ 🌱
  • September 20, 2024

Hello,

I came across the same error message while searching for scenes from Landsat 4-5 TM, 7 ETM+  and 8-9. It seems that this error only occurs for Landsat images, as the search tool is working just fine for Sentinel scenes. I tried to limit the time range to only the Landsat satellites operation period, but the error continues do persist.

 


elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • September 24, 2024

Hi @Denisa and @KBandeira 

Could one or both of you please provide the full query parameters, so we can test it and replicate the error you are both receiving. 

or please open a support ticket by emailing support@planet.com

 

Thanks! 


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