500 and 403 error when doing a FIS query on a certain region

Good day,

I am having the next error response when doing a fis query on a polygon.

After the error I pasted my query .

"![CDATA[

java.util.concurrent.ExecutionException: com.sinergise.sentinel.java.io.manager.MissingFileException: Illegal request to https://sentinel-s2-l1c-index.s3.amazonaws.com/tiles/21/H/VT/2019/7/5/0/B11.index. HTTP Status: 403

http://services.sentinel-hub.com/ogc/fis/INSTANCE-ID?LAYER=CLOUD_MASK&VERSION=1.0.0&CRS=EPSG:4326&MAXCC=50&BINS=1&TIME=2018-01-01/2019-08-05&RESOLUTION=10m&GEOMETRY=POLYGON%20((-57.976384%20-38.097551,%20-57.971277%20-38.095964,%20-57.9684%20-38.096673,%20-57.966295%20-38.09772,%20-57.965522%20-38.098497,%20-57.965608%20-38.100354,%20-57.965694%20-38.101806,%20-57.965734%20-38.104069,%20-57.966635%20-38.106163,%20-57.967924%20-38.107209,%20-57.970329%20-38.107986,%20-57.97385%20-38.107581,%20-57.976728%20-38.106298,%20-57.977501%20-38.104981,%20-57.976857%20-38.104305,%20-57.977157%20-38.103833,%20-57.97836%20-38.104103,%20-57.978918%20-38.101681,%20-57.978488%20-38.099645,%20-57.976384%20-38.097551))

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After brief analysis it seems that one product (the one listed above) is corrupt, crashing the execution of the Statistical API.

We will analyse once again and remove it from the database if indeed the case.

Will update you on the proceedings.

We found an issue and fixed it.

Perfect, thank you for your quick response.

Reply

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