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Unable to add images to cart on Planet Explorer

  • 1 December 2023
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Selecting images that can be viewed in Planet Explorer and adding them to the cart is no longer possible. There is no cart icon available. I am a participant in the Education and Research Program. Have I reached my monthly download limit? Last month, I actually went a touch above my limit a little.

 

I also tried to download a past order again to see if the order itself could be placed. However, assets are not configured.

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Best answer by idilgumus 4 December 2023, 13:56

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Hi @NNN3,

Based on the information in this post, we believe support will be able to help you with this. We have created a support ticket on your behalf and have copied the email you have used in your Community account. 

Let us know if you have any other questions. 

Best! 

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