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Failed Orders When Downloading Planet Imagery for Integration with Google Earth Engine (GEE)

  • 1 November 2023
  • 1 reply
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  • Saqib
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  • 1 reply

Why do my orders for Planet imagery using the API remain in a 'running' state but eventually change to 'failed' status when I attempt to download them in Postman, and how can I resolve this issue?

 

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Best answer by Alden Ackerman 6 November 2023, 19:47

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Hi Saqib,

I would recommend submitting any order ids you’d like investigated to support@planet.com 

We will be able to investigate order ids and give you a reason why they failed. 

Thanks!

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