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Unable to associate two email address with the same account

Related products:Account Management
  • June 24, 2024
  • 2 replies
  • 252 views

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on behalf of a customer:

 

 

Some users don't have two different email addresses, in this case, most of the time a dummy email has to be created 

+ this is an issue when onboarding with Planet as a new user, as some have had previous accounts and/ or may be still active in other contracts

2 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • June 24, 2024
NewOpen

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • June 24, 2024

This idea is under review and open for discussion and voting. This is the investigation stage when we gather more information.