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Improve Error Messaging when wrong aws_region is inputted in the request- Batch Statistical API

Related products:APIs
  • April 16, 2025
  • 3 replies
  • 312 views

If for example the bucket region is being specified as per Google cloud's nomenclature (eg: us-west2 as compared to AWS' us-west2), the error message returned is as below:  

500 Server Error: Internal Server Error for url: https://services.sentinel-hub.com/api/v1/statistics/batch
Server response: "{"status": 500, "reason": "Internal Server Error", "message": "Something went wrong. Incident id: null", "code": "COMMON_EXCEPTION"}"

Issue here has to do with Error messaging and how it could more accurately help identify the issue rather than a simple internal server error.

3 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • 652 posts replied to
  • April 16, 2025
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elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • 652 posts replied to
  • April 16, 2025

This idea is under review and open for discussion and voting. This is the investigation stage when we gather more information.


elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • 652 posts replied to
  • August 20, 2025
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