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AUM Quota- Overusage

Related products:Account Management
  • Jun 24, 2024 7:05 PM UTC
  • 4 replies
  • 1141 views

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On behalf of a customer:

mistakenly went over quota - for example forgot to clip and ended up downloading the scenes.

This leads to a problem in showing the real usage.

Currently the work around: need to delete the whole package on Planet’s side and then customer needs to download the previous AOIs downloaded.

Idea: disable overusage 

4 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Jun 24, 2024 8:19 PM UTC
New→Open

elyhienrich
Community Manager 🌎
Forum|alt.badge.img+17
  • Community Manager 🌎
  • Jun 24, 2024 8:19 PM UTC

This idea is under review and open for discussion and voting. This is the investigation stage when we gather more information.


elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Sep 29, 2025 6:53 PM UTC
Open→Delivered

elyhienrich
Community Manager 🌎
Forum|alt.badge.img+17
  • Community Manager 🌎
  • Sep 29, 2025 6:54 PM UTC

If this occurs please reach out to your CSM or reach out to Planet Support.