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AUM Quota- Overusage

Related products:Account Management
  • June 24, 2024
  • 4 replies
  • 76 views

On behalf of a customer:

mistakenly went over quota - for example forgot to clip and ended up downloading the scenes.

This leads to a problem in showing the real usage.

Currently the work around: need to delete the whole package on Planet’s side and then customer needs to download the previous AOIs downloaded.

Idea: disable overusage 

4 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • 652 posts replied to
  • June 24, 2024
NewOpen

elyhienrich
Community Manager 🌎
Forum|alt.badge.img+17
  • Community Manager 🌎
  • 652 posts replied to
  • June 24, 2024

This idea is under review and open for discussion and voting. This is the investigation stage when we gather more information.


elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • 652 posts replied to
  • September 29, 2025
OpenDelivered

elyhienrich
Community Manager 🌎
Forum|alt.badge.img+17
  • Community Manager 🌎
  • 652 posts replied to
  • September 29, 2025

If this occurs please reach out to your CSM or reach out to Planet Support.