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On behalf of a customer:

mistakenly went over quota - for example forgot to clip and ended up downloading the scenes.

This leads to a problem in showing the real usage.

Currently the work around: need to delete the whole package on Planet’s side and then customer needs to download the previous AOIs downloaded.

Idea: disable overusage 

NewOpen

This idea is under review and open for discussion and voting. This is the investigation stage when we gather more information.


OpenDelivered

If this occurs please reach out to your CSM or reach out to Planet Support.