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Have not received the account activation email for Planet’s Education and Research

  • 15 January 2024
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I can’t see my account active and have key for education and research program.

I get an email in the below. COuld you help me ?

 

Hello Lê,

Ticket #------ has been updated. Please see the updates below.

Check out our Help Center at https://support.planet.com/hc/en-us! There you will find answers to common questions and issues, FAQs, a community forum, and more!

Thank you,
Rahul Rao
Planet Technical Support
https://support.planet.com

To add additional comments, reply to this email.

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Best answer by elyhienrich 17 January 2024, 23:14

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Hello @hoale,

Just reply directly to that email and technical support will be able to help you! 

Please let us know if you need any further assistance! 

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