Skip to main content
Solved

Have not received the account activation email for Planet’s Education and Research

  • January 15, 2024
  • 1 reply
  • 545 views

Forum|alt.badge.img

I can’t see my account active and have key for education and research program.

I get an email in the below. COuld you help me ?

 

Hello Lê,

Ticket #------ has been updated. Please see the updates below.

Check out our Help Center at https://support.planet.com/hc/en-us! There you will find answers to common questions and issues, FAQs, a community forum, and more!

Thank you,
Rahul Rao
Planet Technical Support
https://support.planet.com

To add additional comments, reply to this email.

Best answer by elyhienrich

Hello @hoale,

Reach out to our support team at Help Center and they will be able to help you! 

Please let us know if you need any further assistance! 

1 reply

elyhienrich
Community Manager 🌎
Forum|alt.badge.img+17
  • Community Manager 🌎
  • 651 posts replied to
  • Answer
  • January 17, 2024

Hello @hoale,

Reach out to our support team at Help Center and they will be able to help you! 

Please let us know if you need any further assistance!