Hi Planet Support, my Education & Research application was approved, but the activation link expired before I could complete the process. My account ( [removed by moderator] ) is registered, but no active subscription/quota appears in my dashboard. Could you please refresh/re-activate the Education & Research license on my account?
Solved
Data accessibility
Best answer by elyhienrich
To those facing the same or similar issues, as this type of issue requires account information, please reach out to the support team.
+17- Community Manager 🌎
Hi
Due to account information being needed in order to assist you, I have created a ticket with our support team on your behalf and copied the email you have registered with here on Planet Community.
+17- Community Manager 🌎
- Answer
To those facing the same or similar issues, as this type of issue requires account information, please reach out to the support team.
Login to the Planet community
No account yet? Create an account
Login with Planet Account
Login With Planet AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
© 2026 Planet Labs PBC. All rights reserved.
| Privacy Policy | California Privacy Notice |California Do Not Sell
Your Privacy Choices | Cookie Notice | Terms of Use | Sitemap
