Hi Planet Support, my Education & Research application was approved, but the activation link expired before I could complete the process. My account ( [removed by moderator] ) is registered, but no active subscription/quota appears in my dashboard. Could you please refresh/re-activate the Education & Research license on my account?
Solved
Data accessibility
Best answer by elyhienrich
To those facing the same or similar issues, as this type of issue requires account information, please reach out to the support team.
+17- Community Manager 🌎
Hi
Due to account information being needed in order to assist you, I have created a ticket with our support team on your behalf and copied the email you have registered with here on Planet Community.
+17- Community Manager 🌎
- Answer
To those facing the same or similar issues, as this type of issue requires account information, please reach out to the support team.
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