Hi,
I’m trying to implement the tile server using the education and research license, but it only seems to show a low resolution version of the data. What’s the process to load the full resolution tiles?
Also, I tried using the API to get 13 acres of data using a clip in the API for the AOI, but it used about half my Downloads Scene credit. Is it possible to collect data without having the entire tile count against credit used?
Thank you!
Best answer by elyhienrich
To others who have the same or similar issues;
Please reach out to support by submitting a request at the Help Center as account/ quota information will need to be discussed. Thanks!
+17Hi
Based on the information in this post, we believe support will be able to help you with this. We have created a support ticket on your behalf and have copied the email you have used in your Community account.
+17To others who have the same or similar issues;
Please reach out to support by submitting a request at the Help Center as account/ quota information will need to be discussed. Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
©
Planet Labs PBC. All rights reserved.
|
Privacy Policy
|
California Privacy Notice
|
California Do Not Sell
Your Privacy Choices
|
Cookie Notice
|
Terms of Use
