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Sentinel-5P OFFL is offline?

  • April 26, 2024
  • 2 replies
  • 201 views

Hello, everyone.

Lately I’ve been using the Sentinel-5P Pre-Operations Data Hub to download Sentinel-5P data for my thesis research, mainly the Level-2 OFFL products.
However, I noticed today that the data are now labelled as “Offline”, and after a quick search I found that the data are asynchronous, even though I remembered quite clearly last week I was able to download the L2 CO data just fine. Is there any way to fix this? Thank you beforehand.

2 replies

Hi,

We do not operate the Copernicus Open Access Hub, but Sentinel Hub services. Therefore, for questions related to data availability on Copernicus Open Access Hub, I would recommend you contact the ESA support: eosupport@copernicus.esa.int .


Ah, I understand. Thank you so much for the help!