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PlanetScope - Missing permissions for subscription

  • April 26, 2024
  • 2 replies
  • 229 views

Hello,

I’m getting the same problem as described in PlanetScope subscription - missing permissions, when trying to start the already created subscription id d73f07a0-25b8-4c9a-9947-61ea5e94ccf8 from the request builder, I get an error:

{
	"error": {
		"status": 400,
		"reason": "Bad Request",
		"message": "{\"error\":{\"reason\":\"Source issue\",\"details\":[\"catalog: Missing permissions for requested item type, asset types, geometry or date range\"]}}",
		"code": "COMMON_BAD_PAYLOAD"
	}
}

The Tier 2 PlanetScope quota is already bought. Here is part of the request for reference:

  "input": {
    "provider": "PLANET",
    "planetApiKey": "xxxxx",
    "bounds": {
      "geometry": {
        "type": "Polygon",
        "coordinates": [
          [
            [
              11.626660142579828,
              55.41880041650083
            ],
            [
              11.623207430013481,
              55.42220237035568
            ],
            [
              11.627006695883825,
              55.423047349738965
            ],
            [
              11.629201542941988,
              55.42088387480007
            ],
            [
              11.628739469258633,
              55.42065076628626
            ],
            [
              11.628161878133696,
              55.42009712735694
            ],
            [
              11.62746876956718,
              55.41959447508353
            ],
            [
              11.626660142579828,
              55.41880041650083
            ]
          ]
        ]
      }
    },
    "data": [
      {
        "itemType": "PSScene",
        "productBundle": "analytic_8b_udm2",
        "dataFilter": {
          "timeRange": {
            "from": "2020-01-01T00:00:00Z",
            "to": "2024-06-19T23:59:59Z"
          },
          "maxCloudCoverage": 100
        },
        "harmonizeTo": "NONE"
      }
    ]
  },
  "collectionId": "7661137d-0190-MASKED",
  "name": "subscription name"
}'

Could you help with this problem? This new subscription is for tier 2 while the first ones we bought were for tier 1.

Thanks!

2 replies

Hi,
the problem has been fixed and we can see that you have successfully confirmed the subscription.


Hi,
it looks like the Tier 2 subscription was not configured correctly at the Planet side. We have contacted them and will keep you informed.