Skip to main content

429 error code with status of planet order

  • April 26, 2024
  • 1 reply
  • 119 views
S

Hi There,

Recently, we encountered 429 errors when the sentinel API was called to know the status of planet orders. It seems there is a limit for API calls. Please let us know how this can be resolved.

Regards

1 reply

S

Hi,

do I understand correctly that the SH endpoint https://services.sentinel-hub.com/api/v1/dataimport/orders (or https://services.sentinel-hub.com/api/v1/dataimport/orders/[orderId]) is returning 429? This endpoint does not have any limits that you could reasonably exceed. Can you please try again and tell the exact time when this happens/happened?

The search endpoint, on the other hand, is limited.

Terms & ConditionsAccessibility statement
Planet Monitoring
Planet Tasking
Single Order Tasking
Planet Analytic Feeds
Planetary Variables
Planet Basemaps
Planet Insights Platform
Pricing
Broad Area Management
Agriculture
Science Program
Energy & Infrastructure
Forestry & Land Use
Insurance
Mapping
Sustainability
Maritime
Civil Government
US State and Local
Europe
Planet Federal
Defense & Intelligence
Armed Services
Investors
Connect with Planet Partners
Become a Partner
Planet Esri Partnership
Find a Partner
About Us
Customer Stories
Our Team
Careers
Press
Resources
Impact at Planet
Contact Us
Art at Planet
FAQs
Legal Entities
Planet University
Documentation
Help Center
Publications Database
Contact Sales
Explorer Log In
Partner Portal
Investors
Blog
Gallery
Disaster Data
Publications
Planet Insights
Planet Stories

© 2025 Planet Labs PBC. All rights reserved.
| Privacy Policy | California Privacy Notice | California Do Not Sell
Your Privacy Choices | Cookie Notice | Terms of Use