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Sudden PU usage rise by orders of magnitude

  • March 4, 2026
  • 2 replies
  • 278 views

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Last year, we were running Enterprise S plan that included 400 000 PUs montly. We very rarely used this amount of PUs so we decided to downgrade for the next year and we just have 70 000 PUs montly since yesterday (2026-03-03).

But all of sudden, once the new plan got effective we experience extremely high PU consumption. During the first day it has eaten all out monthly quota. What is worse, we cannot identify source of this increased consumption, since there is obvious mismatch between different sources of information:

(1) the old SentinelHub dashboard claims no increased PU consumption at all - it claims just 690 PUs consumed in last 24 hours

(2) the Planet insights Usage statistics shows a chart where increased consumption is visible in the chart (a high blue bar with representing 58133 PUs consumed in last 24h while numbers above the chart still claims 690 PUs consumed in last 24h

(3) numbers below the chart in Planet Insight Usage statistics also do not justify high consumption reported.

Could you advise which numbers are correct?

Should we be worried we get capped once we deplete you PU quota?

 

Best regards,

 

Pavel Simecek

Best answer by elyhienrich

To others facing the same or similar issues:

The usage tab is the most accurate reflection of consumption. There should be the option to download daily reports below which would show the API used for each consumption event. If you have additional questions please reach out to the support team so they can investigate your account further. 

2 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • March 4, 2026

Hi ​@Roman 

As account information is needed in order to assist you, I have opened a support ticket on your behalf and copied the email you have registered with here on Planet Community. 


elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Answer
  • March 10, 2026

To others facing the same or similar issues:

The usage tab is the most accurate reflection of consumption. There should be the option to download daily reports below which would show the API used for each consumption event. If you have additional questions please reach out to the support team so they can investigate your account further.