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Hello everyone,
My account has not returned the activation confirmation email for a long time, and I am currently in a hurry to download the image data in the study area, can it help me download the data? Or help me apply for an available email address?

Thank you all in advance for every help and have a nice day!

Hi ​@Hannah666 

Due to you needing assistance with your account, I have opened up a support ticket on your behalf! I have copied the email you have registered with here on Planet Community! 


For anyone else with the same or similar issues pertaining to your account, please reach out to support by emailing support@planet.com 


Hi there! If you're looking to download satellite data from Planet, make sure your account has the necessary permissions or license. You can use the Planet Explorer or Planet API to browse and download data. If you're hitting any issues, I’d recommend reaching out to Planet Support for direct help. Hope this helps!


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