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Request for Extension/Renewal of Education and Research Basic Plan (Plan ID: 769192)

  • September 7, 2026
  • 1 reply
  • 128 views

chastac471
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Dear Planet Support / Education Team,

 

I am writing to request a renewal/extension of my Education and Research Basic access, which reached its end date on September 6, 2026.

Here are my account details:
- Plan Name: Education and Research Basic
- Plan ID: [removed by moderator]
- Organization / Email: [removed by moderator]
- Previous Access Dates: 2024-09-06 to 2026-09-06

I am currently continuing my academic research and remote sensing studies at Citrus College, focusing on satellite imagery processing, time-series surface dynamics, and land-use analysis. Access to PlanetScope high-resolution imagery and the Planet API is essential for ongoing project workflows and academic coursework.

Could you please assist in extending or renewing the validity of this plan under my student email? If additional verification of my current student status is required, I am ready to provide relevant documentation.

Thank you very much for your continuous support of academic research.

Best regards,
CHASTAC.

Best answer by elyhienrich

Hi ​@chastac471 

For all E&R related requests, Planet’s support team is ready to help! I have created a ticket with our support team on your behalf and copied the email you have registered with here on Planet Community.
 

To those facing the same or similar issues, as this type of issue requires account information, please reach out to the support team. 

1 reply

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Answer
  • September 8, 2026

Hi ​@chastac471 

For all E&R related requests, Planet’s support team is ready to help! I have created a ticket with our support team on your behalf and copied the email you have registered with here on Planet Community.
 

To those facing the same or similar issues, as this type of issue requires account information, please reach out to the support team.