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Missing Account Activation Email for E&R Program

  • June 30, 2025
  • 2 replies
  • 194 views

songjenni
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Hello,

I received an official acceptance email for Planet's Education and Research (E&R) Program over a month ago, but I| have not received the account activation email yet.

Could you please check the status of my E&R account and resend the activation link?

Registered email: -

I have attached a screenshot of the acceptance email for your reference

Thank you very much.

Best regards,

Yudam song

2 replies

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • 653 posts replied to
  • June 30, 2025

Due to you needing assistance with your account, I have opened up a support ticket on your behalf! I have copied the email you have registered with here on Planet Community! 

I have also edited your original post to remove your email for privacy purposes. 


elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • 653 posts replied to
  • September 22, 2025

To all others facing issues account related issues please reach out to support here