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I’m trying to login in Planet.com and I can’t. 
I receive a message “SAML authentication failure” and the screen get back to login.

Already try in Chrome and Firefox. Cannot login in both browsers.

So, a I create another account to look for some help in this Forum.

 

Other error “user is blocked”.

 

 

Hi ​@michelsilva 

As your issue is account related, the support team will be able to help you best. I have opened a support ticket on your behalf and copied the email you have registered with here on Planet Community. 


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