Cannot Login Planet.com

Question

I’m trying to login in Planet.com and I can’t. I receive a message “SAML authentication failure” and the screen get back to login.Already try in Chrome and Firefox. Cannot login in both browsers.So, a I create another account to look for some help in this Forum. Other error “user is blocked”.

elyhienrich · Accepted Answer

For other users facing the same or similar issues; if you cannot log into your account please always contact support as they will need personal information in order to help.You can open a support ticket bysubmitting a request at theHelp Center.

elyhienrich · Answer

Hi ​@michelsilvaAs your issue is account related, the support team will be able to help you best. I have opened a support ticket on your behalf and copied the email you have registered with here on Planet Community.

Sign up.

Login with Planet Account

Login to the Planet community

Login with Planet Account

Scanning file for viruses.

This file cannot be downloaded