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Can not login in ArcGIS Pro Plugin with my trial account credentials

  • September 26, 2025
  • 1 reply
  • 1948 views

mvarela_ica
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I have a trial account and I can login in plante.com. But i Can´t login with these credentials in the Planet plugin for ArcGIS Pro.

 

 

Best answer by elyhienrich

Hi ​@mvarela_ica 
 

I believe support will be able to help you out with the issue you are facing, I have opened a ticket on your behalf and copied the email you have registered with here on Planet Community. 

 

To all others facing issues account related issues please reach out to support here. 

 

 

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1 reply

elyhienrich
Community Manager 🌎
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  • Community Manager 🌎
  • Answer
  • September 29, 2025

Hi ​@mvarela_ica 
 

I believe support will be able to help you out with the issue you are facing, I have opened a ticket on your behalf and copied the email you have registered with here on Planet Community. 

 

To all others facing issues account related issues please reach out to support here.