Hello Community!
We accidently ran into an AUM overage by downloading full scene tiles (~25×25 km) instead of our intended clipped AOIs. Has anyone had their quota restored after an accidental unclipped order? Any escalation advice appreciated. Ticket ID: 199299
Thanks in advance!
Best answer by elyhienrich
Hi
I checked in with the support team, and they are currently working on this ticket. They'll reach out directly when they have an update!
+17Hi
I checked in with the support team, and they are currently working on this ticket. They'll reach out directly when they have an update!
Thanks for the update
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